- Amentum (Camarillo, CA)
- …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... great addition to our team. In addition to your technical experience, you also have exceptional customer service skills...1 year of IT-related support experience, preferably in a help - desk or customer support role + Or… more
- The County of Los Angeles (Los Angeles, CA)
- …of technology: + Cybersecurity + Infrastructure and Operations + Desktop Support + Help Desk + Network Operations + Project Management + Communications (Video ... content. Assist in providing end-user hardware and software support in a help desk and/or community-based environment. Assist with social media analytics… more
- MGE Underground, Inc. (San Jose, CA)
- …assets. + Restore damaged assets. + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and other duties as ... assigned. + On-site troubleshooting of standard hardware issues (eg, desk phones, computer, printers). + Ensure that requests for assets are relayed to appropriate… more
- AECOM (Sacramento, CA)
- …organize the unit's internal SharePoint site, tracking tools, logs, templates, desk manuals, and document repositories to ensure information is current, accessible, ... and workflow sequences. + Support the creation and maintenance of desk manuals, SOPs, guidance documents, and workflow materials to promote consistent… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Amazon (Culver City, CA)
- …and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing ... Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand… more
- BeOne Medicines (Emeryville, CA)
- …may include outsourced trials, CROs and offshore partners resources + Provide oversight of Help Desk Support Management by being an internal escalation point for ... and quality of data management processes + Provide EDC technical support to facilitate clinical study timelines and deliverables...reviewing and providing feedback on help desk tickets + Perform all other… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... technology subject matter expert and clearly communicate technical concepts in business terms between and across the...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Public Consulting Group (Sacramento, CA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more