- Chenega Corporation (West Point, NY)
- **Req ID:** 38335 **Summary** **Senior Help Desk Technician** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **Senior Help Desk Technician** will respond to incoming...Questions resources to aid in problem solving. + Offer technical assistance on the delivery, configuration, set-up, maintenance, and… more
- Nissha Medical Technologies (Buffalo, NY)
- IT Help Desk Internship Summary **Title:** IT Help Desk Internship **ID:** 2910 **Department:** Information Technology **Location:** Buffalo, NY ... Description **We are looking for an IT Help Desk Intern for Summer 2026!** **_Please...Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and… more
- Brooklyn Defender Services (Brooklyn, NY)
- …legal services that serve the people we represent, their families and communities. The Help Desk Associate provides front-line technical support to BDS users ... Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the...departure processes. + Troubleshoot with vendor support to resolve technical issues. + Configure, test, troubleshoot smartphones and other… more
- Independent Health (Buffalo, NY)
- …a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for providing assistance to ... levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a...and voucher questions and special projects as needed. B. Technical Proficiency + Maintain technical knowledge regarding… more
- City of New York (New York, NY)
- …to services through the program. Position Summary: The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Reporting to the ... Help desk supervisor, the ...Help desk supervisor, the Help Desk ...Job Duties and Responsibilities: - Respond to requests for technical assistance "live", via phone, electronically related to the… more
- City of New York (New York, NY)
- …ethnicity or income to services through the program. Position Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director of EI ... Systems, the Help Desk Associate will provide support to...issues that may affect timely delivery of service, providing technical assistance to EI Hub internal and external users,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's… more
- IBM (Poughkeepsie, NY)
- …z/OS operating system. This is a deep technical support role -not a help desk or coding-heavy position - where your ability to think methodically,communicate ... **Introduction** Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics. These issues… more
- TEKsystems (Wappingers Falls, NY)
- …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... stay online and operational. What You'll Be Doing + Deliver first-level technical support for desktops, laptops, mobile devices, and peripherals + Troubleshoot… more