- City of New York (New York, NY)
- …income to services through the program. The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Position Summary: Reporting ... to the Help desk supervisor, the ...to the Help desk supervisor, the Help Desk ...Job Duties and Responsibilities: - Respond to requests for technical assistance "live", via phone, electronically related to the… more
- New York Times (New York, NY)
- …on making journalism so good that it's worth paying for. About the Role As a Help Desk Analyst, you will provide infrastructure IT support services for The New ... York Times Company. You will deliver technical customer support over the phone in a call...2+ years of experience in the field of IT Help Desk and/or computer support. + 1+… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed in ... security access, or performance issues. + Provides customer support by troubleshooting technical issues with PC & printer hardware, Windows OS and simple… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- SUNY Cortland (Cortland, NY)
- …and functional users on a regular basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance ... for students or part-time personnel when needed + Provide technical support to network users and help ...Provide technical support to network users and help nontechnical people understand and use complex equipment and… more
- Extra Space Storage (Buffalo, NY)
- …off. **Job Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining ... in all aspects of work. **Primary Responsibilities:** . Resolve Help Desk tickets according to SLA ....to" documents to resolve tickets **Job Specifications:** . Basic technical experience with Windows operating systems and computer hardware… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
- Robert Half Technology (Rochester, NY)
- Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves providing ... technical support to over 2,600 users across 200+ locations,...locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in… more