• Help Desk Technician - Level 1/2…

    ABCO Facility Maintenance (Staten Island, NY)
    Help Desk Technician - Level 1/2 (Onsite) EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for ... issues, find fixes, and offer solutions while delivering exceptional technical service + Be available for after-hours on-call remote...+ At least 2-3 years of experience in a help desk role + Experience using a… more
    ABCO Facility Maintenance (09/12/25)
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  • Help Desk Analyst

    Robert Half Technology (New York, NY)
    Description We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure ... the success of both on-site and remote teams. Responsibilities: * Deliver Tier 1-2 technical support for macOS and Windows systems, with a focus on a Mac-dominant… more
    Robert Half Technology (10/01/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
    City of New York (08/13/25)
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  • Help Desk Associate

    City of New York (New York, NY)
    …ethnicity or income to services through the program. Position Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director of EI ... Systems, the Help Desk Associate will provide support to...issues that may affect timely delivery of service, providing technical assistance to EI Hub internal and external users,… more
    City of New York (09/17/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's… more
    City of New York (09/11/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
    City of New York (08/02/25)
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  • IT Help Desk Technician

    Loretto Management Corporation (Syracuse, NY)
    …and Associate Client Support Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, ... Microsoft Windows-based environment to ensure optimal client satisfaction with their technical environment. The person will also troubleshoot problem areas (in… more
    Loretto Management Corporation (08/27/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Albany, NY)
    …for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT hardware and ... software. The service desk analyst team lead monitors service delivery activities to...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (09/20/25)
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  • Service Desk Analyst

    Robert Half Technology (Woodbury, NY)
    …improving the overall success of the department. Responding to requests for help from customers. Troubleshooting and resolving difficult technical issues ... Description The Service Desk Analyst is responsible to provide courteous, accurate...our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents,… more
    Robert Half Technology (09/27/25)
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