- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. The ... Service Desk Unit is part of a central services and...service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's… more
- Amazon (New York, NY)
- …to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform ... come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts...buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and ... position is based in New York, New York. Responsibilities: * Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless… more
- Robert Half Technology (Bellmore, NY)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst in Bellmore, New York. This role will primarily revolve around ... providing technical support for various devices and systems, within a...systems, within a diverse technological environment. Responsibilities: * Provide technical assistance for desktop and laptop devices, ensuring efficient… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6049/ help - desk -support-network-administrator%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6049_… more
- SUNY Cortland (Cortland, NY)
- …and functional users on a regular basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance ... for students or part-time personnel when needed + Provide technical support to network users and help ...Provide technical support to network users and help nontechnical people understand and use complex equipment and… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... Under supervision, with some latitude for independent action, Service Desk Agents provide technical support on hardware,...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of the central services group...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- Robert Half Technology (New York, NY)
- …IT issues to the IT Manager where-ever necessary. 4. Diagnoses and resolve technical issues. 5. Setting up and configuring new laptops and desktops. 6. Install ... authorized company software to laptops and desktops. 7. Ensuring security and upgrades are applied and kept up to date on desktops and Laptops. 8. Fault-finding to laptops, printers, desktops and other IT hardware. 9. Reporting faults and maintaining logs on… more