- City of New York (New York, NY)
- …ethnicity or income to services through the program. Position Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director of EI ... Systems, the Help Desk Associate will provide support to...issues that may affect timely delivery of service, providing technical assistance to EI Hub internal and external users,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's… more
- IBM (Poughkeepsie, NY)
- …z/OS operating system. This is a deep technical support role -not a help desk or coding-heavy position - where your ability to think methodically,communicate ... **Introduction** Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics. These issues… more
- TEKsystems (Wappingers Falls, NY)
- …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... stay online and operational. What You'll Be Doing + Deliver first-level technical support for desktops, laptops, mobile devices, and peripherals + Troubleshoot… more
- TEKsystems (Syracuse, NY)
- … issues and their resolutions in the IT service management platform Skills Service desk , Help desk , Windows 10, Troubleshooting, Phone support, microsoft ... Call center, software support, break/fix Top Skills Details Service desk , Help desk ,Windows 10,Troubleshooting,Phone support,microsoft office,Office 365… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst I to join our team in New York, New York. In this role, you will provide technical support, ... in delivering outstanding customer service. Responsibilities: * Provide first-level technical support for hardware, software, and network-related issues. * Manage… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- Corning Incorporated (Painted Post, NY)
- …with Corning Incorporated. This position could provide you with an opportunity to help Corning push the boundaries of technology while enjoying the benefits of ... companies and other large organizations across the world. Job Title: **IT Service Desk Agent** **Position Details:** + **Location: 21 Lynn Morse Drive; Painted Post,… more
- Bloomberg (New York, NY)
- …client interactions across multiple channels -from trade lifecycle support to resolving technical issues. Our insights help clients make faster, better decisions ... Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location...projects, and channeling client feedback to internal stakeholders to help iterate on product development. + Facilitate communication with… more