- MTA (New York, NY)
- …The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York ... Technology & Engineering Fellow , IT Service Desk Job ID: 12469 Business Unit: MTA Headquarters...generating and updating operational reports, and reviewing documentation to help maintain and enhance service delivery. This internship offers… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS.… more
- SUNY Cortland (Cortland, NY)
- …Regularly review and revise documentation for updates + Communicate effectively with vendor technical support and help desk personnel + Participate in ... audio-visual related trouble tickets and repair calls from The Help Center + Serves as the technical ...The Help Center + Serves as the technical input for assigned campus projects to include design,… more
- TEKsystems (New York, NY)
- …presentations as needed for specific topics - Attend ongoing training programs to keep technical skills sharp - Take ownership and follow up on tickets escalated to ... activity report to Manager, Computer Support Qualifications/Position Requirements - Strong technical skills in Microsoft Office 2016 and Outlook 2016, Windows 10,… more
- New York State Civil Service (Albany, NY)
- …and documentation for Microsoft 365/SharePoint and mobile e-mail access;* Provide expert level technical support to the Help Desk regarding e-mail and ... NY HELP Yes Agency Education Department, State Title Information...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually… more
- IIMAK (Amherst, NY)
- …Responsibilities: + Provide first-line technical support to end-users via help desk , addressing issues related to software, hardware, and network ... Science, or a related field. + Proven experience in network administration and help desk support within a corporate or manufacturing environment. + Strong… more