- University of Rochester (Rochester, NY)
- …accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
- Amazon (New York, NY)
- …and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing ... Key job responsibilities - Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand… more
- TD Bank (New York, NY)
- …products and procedures across Global Markets is a strong requirement. + Strong technical / development skills are a key requirement (eg, Python, UiPath, etc.) + ... appropriate steps for timely resolution. + Able to understand detailed and technical issues, can distill and summarize the problems, and recommend solutions to… more
- Amazon (New York, NY)
- …and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing ... Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand… more
- CaterTrax (Rochester, NY)
- …reports and SQL statements using the proprietary report building tool. + Completes Help Desk tickets received through the ticketing queue for those tickets ... This position is also responsible for providing Level 2 technical support. This is a hybrid position located in...members regarding troubleshooting techniques and best practices. + Assigns help desk support tickets associated with software… more
- Safran (NY)
- …the discretion of management, formally or informally, either verbally or in writing. 1. Help Desk system (SNOW) lead. Review and assign requests to appropriate ... hire orientation and training for users. This also includes technical training in a class room or one on...licensing information. 11. Provide coverage and assistance to the Help Desk support technician for end user… more
- New York State Civil Service (Albany, NY)
- …in computer or information science, OR twenty-four hours of vendor training in Help Desk /User Support operations, OR one year of satisfactory work experience ... as they assist customers with a wide range of technical proficiency.The IT Support Assistant works within the Administrative...in a Help Desk /User Support environment.- Basic knowledge of… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... technical activities related to application development, data center operations, help desk support, and application integration in accordance with the… more
- CIBC (New York, NY)
- …a dynamic and hardworking front office Securitization team. Supports activities that will help drive the growth of the US Securitization business at CIBC. This ... in the execution of new securitization transactions and relationship management to help the front office Securitization team execute mandates and earn repeat… more
- New York State Civil Service (Albany, NY)
- …and programming.? Development of instructional materials and classroom training.? Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more