- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... services. This role ensures secure and efficient system performance, resolves technical issues, and collaborates with both internal and external stakeholders,… more
- GovCIO (San Antonio, TX)
- …Information Technology Directorate, known as the "G-6," provides Help Desk /Service Desk , daily operations management, technical management services, ... Antonio, Texas. This person will be part of a team that provides Help Desk , Network Operations, Network Engineering, and Cybersecurity Support for US Army North.… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Excellent ... technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential.... + Must be capable of explaining and instructing technical data in non- technical terms. + Possess… more
- Cardinal Health (Lewisville, TX)
- …Standard Operating Procedures (SOP) + Familiarity with remote desktop applications and help desk software preferred + Working knowledge of office automation ... skills and communication skills + Ability to provide step-by-step technical help , both written and verbal +...reasoning and accuracy + Serves as a mentor to Help Desk and Junior desktop analysts **Anticipated… more
- General Dynamics Information Technology (San Antonio, TX)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Texas A&M University System (College Station, TX)
- …procedures and sponsor guidelines and make known any significant deficiencies, material weaknesses or fraud. HELP DESK + Review and reply to help desk ... findings; assists in solving accounting of financial problems; provides technical assistance regarding accounting procedures. Responsible for compliance with… more
- SAIC (Austin, TX)
- …to communication **Desired Experience:** + Microsoft Intune Endpoint Management Services + Help /Service Desk experience and ITIL v3/v4 (or equivalent), or HDI ... SAIC is actively seeking a **Helpdesk Support Technician** to provide on-site technical guidance to users or customers including troubleshooting and solving issues… more
- Canon USA & Affiliates (Austin, TX)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... Administrator must be the subject matter expert regarding all technical and operational details of the LMS. The LMS...managers and instructors. The LMS Administrator is the primary technical liaison between CMSU and the LMS vendor. Finally,… more
- TEKsystems (Coppell, TX)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...oral communication Ability to learn and troubleshoot custom applications Non- Technical Requirements: Great "people skills" with demonstrated ability to… more
- Iron Mountain (Austin, TX)
- …integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, and relevant enterprise systems and solutions. ... solutions and improve delivery capabilities. Responsible for assisting in technical and pre-sales activities to help achieve...assisting in technical and pre-sales activities to help achieve revenue growth objectives for ALM business unit.… more