- ITW (Richmond, VA)
- …+ Advanced electrical / Mechanical / Software (Windows) + Customer Service Experience / Help Desk / Supervisor + Diagnostic logic development + Experience with ... of role:** Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance,… more
- Cambridge International Systems Inc (Stafford, VA)
- …and identifies logistic support documentation to be included such as drawings, technical manuals, and maintenance requirement cards to support lifecycle of product. ... + 5 to 7 years of relevant experience + Technical Expertise: + Career level with a complete understanding...Primarily an office-based role in Stafford, VA + Standard desk /computer work with flexibility for walking and movement on… more
- Cambridge International Systems Inc (Norfolk, VA)
- …DoD and DoN RMF guidance. + Conduct assessments of management, operational, and technical security controls to evaluate system compliance and risk posture + Maintain ... ensuring approved changes are reflected in security documentation. + Provide technical reports on system scan results, cybersecurity compliance, and configuration… more
- Serco (VA)
- …Engineering Change Proposal Review, ECP processing workflow management, Problem Report ( help desk ) submissions, support Originators with ECP development, and ... + Support Configuration Management (CM) Program audits, supportability assessment reviews, technical reviews, and evaluate documentation for impacts to logistics and… more
- Military Sealift Command (Naval Base, VA)
- …appropriately. IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who are skeptical ... analyzing the types, frequency and solutions necessary to correct problems and improve help desk operational procedures. For GS-14: In addition to my experience… more
- Cambridge International Systems Inc (Norfolk, VA)
- …assessments. + Support the Cyber Survivability Test Planning Course and help update training materials, templates, and SOPs. + Ensure pre-test, execution, ... including data analysis summaries. + Participate in and support working groups, technical exchanges, and OT&E meetings as assigned. + Collaborate with system owners,… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... with both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... the agency. In this position, you will work with technical development programs on behalf of the information technology...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Public Consulting Group (Richmond, VA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Serco (Manassas, VA)
- …manage installation schedules, support budget planning, and ensure alignment of technical and financial requirements for Fleet readiness. The Analyst oversees ... coordination across Navy stakeholders, technical authorities, cost modeling teams, and modernization databases to...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more