- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + Experience… more
- Cambridge International Systems Inc (Norfolk, VA)
- …assessments. + Support the Cyber Survivability Test Planning Course and help update training materials, templates, and SOPs. + Ensure pre-test, execution, ... including data analysis summaries. + Participate in and support working groups, technical exchanges, and OT&E meetings as assigned. + Collaborate with system owners,… more
- Serco (VA)
- …Matter Expert (SME). This role is critical for providing advanced technical guidance on ship design, performance analysis, and optimization, particularly focusing ... on exceptionally intricate problems, and processes + Execute highly specialized and technical tasks associated with the most current and cutting-edge technologies +… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... practices, and procedures within a DoD environment and ServiceNow. + Support technical direction and oversight for the ServiceNow development team. This includes… more
- BAE Systems (Sterling, VA)
- …for operation and sustainment of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with ITILv3 and ITILv4 processes and ... implementation of complex, end-to-end IT solutions and serving as an embedded technical resource on the program. The Chief Engineer/Solution Architect (CE/SA) leads… more
- Public Consulting Group (Richmond, VA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Serco (Newport News, VA)
- …candidate will assume a critical role in overseeing and leading engineering and technical services to support maintenance and planning for the overhaul and repair ... **In this role you will:** + Lead teams providing technical guidance to Ship's Force relating to work on...you're ready to contribute your skills and expertise to help manage and execute successful programs, apply today to… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …to scripting (PowerShell, Bash) for automation tasks. + Familiarity with ITIL practices or Help Desk workflows. At Ferguson, we care for each other. We value ... device solutions, assisting in maintaining IT systems, and delivering responsive technical support across the organization. Ideal for recent graduates or junior… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... + Coordinate with external vendors and contractors to address technical issues and implement upgrades + Act as a...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... problems. + Deliver **remote and on-site end-user desktop support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk … more