- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... certification. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. +… more
- CACI International (Norfolk, VA)
- …Basic scripting abilities + Understanding of system security principles + Experience with help desk support + Knowledge of backup and recovery procedures ... backup and recovery operations + Assist with user account management + Help maintain system documentation + Participate in system upgrades and implementations +… more
- Deloitte (Arlington, VA)
- …Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside ... and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel… more
- Choisys Technology (Crystal City, VA)
- …including but not limited to: IT operations, network and systems administration, help desk support, program management, leased circuit management, and facility ... in Crystal City, VA. The successful candidate will leverage extensive technical knowledge and hands-on experience to deliver comprehensive engineering solutions in… more
- NTT America, Inc. (Richmond, VA)
- …resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- GovCIO (Arlington, VA)
- …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...our EEO/AA officer at ###. If you are having technical issues or need an accommodation, please e-mail us… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets… more
- General Dynamics Information Technology (Reston, VA)
- …TS/SCI with Polygraph + **Desired skills and experience:** + Demonstrated knowledge of help desk processes and procedures. + Demonstrated knowledge of tracking ... Data Scientist supporting our client in Reston, you will help ensure today is safe and tomorrow is smarter....Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- CACI International (Hampton, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as CONUS/OCONUS field ... implementation, Intune configuration and security, and the application of Security Technical Implementation Guides (STIGs) to ensure system hardening and compliance.… more