- ManTech (Mclean, VA)
- …and desktop/laptop/peripheral support. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial ... OR Bachelor's degree + 1+ year of hands-on experience supporting customer IT help desk . + Experience resolving technical problems and answering queries via… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Messaging Desktop Applications Retail Financial Distribution Logistics Human Resources -Working at a technical Help Desk or in a System Support position ... and controls all requests for information systems resources by using an automated help desk tracking system. Enters all requests for resources assistance into… more
- Acclaim Technical Services (Herndon, VA)
- …Preferred Qualifications: + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling ... Acclaim Technical Services, founded in 2000, is a leading...work with engineering personnel to assist them with any technical issues encountered. + Strong communication skills due to… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- Parsons Corporation (Herndon, VA)
- …You'll Bring:** + VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling ... + Ability to work with engineering personnel to assist them with any technical issues encountered. + Strong communication skills due to variety of groups to… more
- IT Concepts (Salem, VA)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... optimal operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing… more
- ManTech (Chantilly, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing ... ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base. + Ability to… more
- TekSynap (Springfield, VA)
- …Ensures conformance with program task schedules and costs. Establishes and maintains technical and financial reports to show progress of projects to management and ... projects for a large, complex Federal agency + Five (5) years of relevant technical network experience with a bachelor's degree in a non- technical field. In… more
- General Dynamics Information Technology (Arlington, VA)
- …Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- TekSynap (Ashburn, VA)
- …individual will serve as the key liaison between business stakeholders and technical teams, ensuring clear communication, goal alignment, and smooth delivery. The ... role demands leadership in guiding technical staff, assessing the business implications of project stages, and ensuring all deliverables meet deadline, budget, and… more