- M. C. Dean (Falls Church, VA)
- …physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... manufacturers, vendors, and technical specialists. + Train system users and other system...skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.… more
- TekSynap (Fort Belvoir, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... & Qualifications** **RESPONSIBILITIES** + Ability to assist in performing technical operation and testing of various types of fully...adapt to new situations and policies in the ever-developing technical world. + Ability to operate a wide variety… more
- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and the ... school diploma or equivalent. + 1-3 years of experience in customer service, technical support, or product support roles. + Ability to resolve routine service… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …+ Experience with inventory systems and asset tracking tools. + Experience within help desk environments. + Strong understanding of Windows and macOS ... and managing end-user device solutions, maintaining IT systems, and delivering responsive technical support across the organization. A key component of this role… more
- HCA Healthcare (Richmond, VA)
- …This resource will be an escalation point for application support and will help drive the implementation and utilization of key applications they are assigned. They ... they will escalate and drive resolution of business, clinical, and technical concerns. This role will generally have greater responsibility than Application… more
- The Hershey Company (VA)
- …requests, user training, and manage user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery*: Ensure data backup programs are properly ... Stuarts Draft, VA * Job Summary*: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first responder to IT/OT… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …States-Virginia-Virginia Beach Job Number: 250003P5 Job Summary: IT help desk intern will provide first-level technical support troubleshooting hardware ... appropriate course of action to resolve user problems. Provides analytical technical and administrative input in the design installation and maintenance of… more
- CACI International (Sterling, VA)
- …internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal training ... seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... of conquering a new challenge in a dynamic and highly- technical working environment that believes our people make the...Basic Level PC Technician Duties: + Assist in performing technical operation and testing of various types of fully… more
- Leidos (Newport News, VA)
- …Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... the team, leveraging your experience with the DoD iSMART process and toolsets to provide critical technical assistance to users. **Position requires a** **Current or… more
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