• Problem Support Manager

    TekSynap (Springfield, VA)
    …of experience in network operations + Education: Bachelor's Degree in related technical field. or equivalent experience + Background Investigation is required + ... **COMPETENCIES** + Oral Communication + Written Communication + Strategic Thinking + Technical Expertise + Initiative + Foster Innovation + Results Oriented +… more
    TekSynap (07/26/25)
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  • Quality Assurance Specialist

    TekSynap (Ashburn, VA)
    …with Six (6) Plus years + Education: Bachelor's Degree in related technical field. or equivalent experience + Background Investigation is required + Certifications ... **COMPETENCIES** + Oral Communication + Written Communication + Strategic Thinking + Technical Expertise + Initiative + Foster Innovation + Results Oriented +… more
    TekSynap (07/26/25)
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  • Help Desk Manager Senior

    Amentum (Chantilly, VA)
    Amentum is seeking a ** Help Desk Manager Senior** to support our **FEDSIM United States Army National Guard (G2 IS3)** contract. **Responsibilities:** + Manages ... technical support operations for ARNG Intelligence networks and systems,...with authentication, security, and access control standards. + Directs help desk support for application development, testing,… more
    Amentum (09/23/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    Posting Details Working Title Help Desk Technician Position Number 01440A Department ITS ACC-NETWORK INFORM SVS Location Norfolk, VA Type of Position Classified ... Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line...The ideal candidate is resourceful, patient, and eager to help users resolve technical problems in a… more
    Old Dominion University (09/30/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... . MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit… more
    MPR Associates (09/08/25)
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  • DAI Help Desk Support- Journeyman

    CGI Technologies and Solutions, Inc. (Quantico, VA)
    **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and… more
    CGI Technologies and Solutions, Inc. (09/09/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...times + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • IT Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... standards. + Escalate complex or unresolved issues to higher-level technical support teams as needed. + Maintain accurate documentation...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
    Spectrum Comm Inc (09/22/25)
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  • Lab Manager I

    ARSIEM (Arlington, VA)
    …to have an impact on every client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to ... demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients....Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems… more
    ARSIEM (07/10/25)
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  • Troubleshooting Fast Paced Environment ServiceNow…

    COOLSOFT (Richmond, VA)
    Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk Requirement id 155330 Job title Consultant Job location in Richmond, VA ... IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related...is a nice to have. Ideal candidate will have help desk ticket handling experience as well… more
    COOLSOFT (10/01/25)
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