- Parsons Corporation (Reston, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... round-the-clock support is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...+ Bachelor's degree desired, Computer Science, Engineering or other technical degree or equivalent experience + Desired certifications: CompTIA… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Koniag Government Services (Vienna, VA)
- …**Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** **Hiring Min Rate** ... **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government...certifications. + Notifying users of service disruptions. + Implementing technical refresh of user equipment, to include workstations, monitors,… more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...research, and resolve complex technical issues in a timely and effective manner. +… more
- Red River (Chantilly, VA)
- …responsible for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other team ... Requirements:** + Bachelor's degree desired, Computer Science, Engineering or other technical degree or equivalent experience + Desired certifications: CompTIA A+,… more
- Insight Global (Petersburg, VA)
- Job Description Under general supervision, provide technical software, hardware and network problem resolution to all technology users by performing question/problem ... step-by- step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …TS/SCI security clearance will be required. What You Will Do + Resolves technical problems and answers queries by telephone in support of internal and/or outside ... problems. What We Are Looking For: Minimum Qualifications + AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years… more
- Insight Global (Mclean, VA)
- …and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . ... Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed. . Identify high urgency issues, and when those arise, alert the larger team and work with senior IT… more