- Leidos (Chantilly, VA)
- …supervision and managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support, help desk , or product support roles. ... + 1-3 years of prior relevant experience in a customer service, technical support, or product support role. + Demonstrated experience resolving customer service… more
- TekSynap (Ashburn, VA)
- …as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, and network asset traversal. + Education: Bachelor's of Science in ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8029_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... . MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a...junior members of the support team, acting as a technical leader and driving continuous skill development across the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...times + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... standards. + Escalate complex or unresolved issues to higher-level technical support teams as needed. + Maintain accurate documentation...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...research, and resolve complex technical issues in a timely and effective manner. +… more