- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...times + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our DoD client. ... Requirements + Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. + Experience supporting a… more
- M. C. Dean (Warrenton, VA)
- … leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and Electronic ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- TekSynap (Ashburn, VA)
- …drive short-term project outcomes and long-term success. + Acting as a technical authority across multiple concurrent projects. + Providing guidance and potentially ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8146_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Leidos (Chantilly, VA)
- …supervision and managing day-to-day tasks reliably. **Preferred Qualifications** + Experience in technical support, help desk , or product support roles. ... + 1-3 years of prior relevant experience in a customer service, technical support, or product support role. + Demonstrated experience resolving customer service… more
- Leidos (Chantilly, VA)
- …with enterprise CRM or ERP systems (eg, Salesforce, ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially in product ... + Minimum of 5 years of relevant experience in customer service, technical support, or service operations. + Strong problem-solving skills with the ability… more
- TekSynap (Ashburn, VA)
- …as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, and network asset traversal. + Education: Bachelor's of Science in ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8029_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- V2X (Springfield, VA)
- …experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance and support to enterprise ... We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will...Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of… more
- US Marine Corps (Quantico, VA)
- …resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ... area. Uses knowledge of performance monitoring, quality assurance principles, technical documentation, system security, and analytical methods to identify and… more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...research, and resolve complex technical issues in a timely and effective manner. +… more