• Team Lead: Help Desk

    Insight Global (Mclean, VA)
    …and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . ... Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed. . Identify high urgency issues, and when those arise, alert the larger team and work with senior IT… more
    Insight Global (12/05/25)
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  • Product Support Technician

    CACI International (Ashburn, VA)
    …fraud + Bachelor's Degree or equivalent experience and minimum 1 or more years of Help Desk or related technical experience (experience considered in lieu of ... Bachelor's Degree or equivalent experience and minimum 1 or more years of Help Desk or related technical experience (experience considered in lieu of degree)… more
    CACI International (01/10/26)
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  • Incident Technician

    ManTech (Herndon, VA)
    …OR Bachelor's degree and 2 years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident ... and system repair using remote tools. + Respond to and resolve technical issues related to Windows Active Directory, Microsoft Office, business applications,… more
    ManTech (01/21/26)
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  • Desktop Support Analyst

    Insight Global (Norfolk, VA)
    …Education: Highschool Diploma * Experience: 3-4 years of experience within Desktop support / IT help desk * Technical Skills: * Experience with: TDX Active ... leading diversified industrial technology university. This role provides hands-on technical support to faculty, staff, and students, delivering exceptional customer… more
    Insight Global (01/13/26)
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  • Field Engineer

    Parsons Corporation (Sterling, VA)
    …and Failure Mode Effects, Criticality Analysis (FMECA) to improve maintenance procedures + Provide technical support to the help desk for remote problem ... join our team! In this role, you will provide technical expertise for the Point of Entry family of...+ 5+ years of experience in field engineering or technical support roles + Proficiency in hardware and software… more
    Parsons Corporation (12/23/25)
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  • Lead Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software + ... or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...the ability to train end users on frequently asked technical issues. + Ability to provide technical … more
    Chenega Corporation (11/18/25)
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  • Junior Biometric Examiner

    BAE Systems (Springfield, VA)
    …stakeholder conferences, demonstrations, and training of existing capabilities. + Support Help Desk / technical troubleshooting efforts on provided examiner ... tools. + Perform routine identity maintenance acitivities to include review of a biometric record(s) and/or comparison of multiple biometric records to resolve/deconflict complex identity management issues. + Search facial images against a gallery of over… more
    BAE Systems (01/13/26)
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  • System Administrator (TS/SCI Full Scope Polygraph)

    IBM (Alexandria, VA)
    …and distributing fixes and patches across the network. Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: Conducting and ... products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert… more
    IBM (12/03/25)
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  • Senior Customer Technical Support…

    EPS Corporation (Dahlgren, VA)
    …dynamic team. The ideal candidate will have a strong background in Federal or DoD help desk environments and a proven track record of delivering exceptional ... Senior Customer Technical Support Specialist - (755) Share this job...environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. +… more
    EPS Corporation (11/13/25)
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  • Application Support Analyst

    Clark Construction Group, LLC (Mclean, VA)
    …Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of ... responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise business applications.… more
    Clark Construction Group, LLC (12/30/25)
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