- Insight Global (Norfolk, VA)
- Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical ... Technology or related field. - 2+ years of experience in a helpdesk or technical support role. - Familiarity with Active Directory, Office 365, Windows/Mac OS, and… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8023_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Assist the Government in managing Enterprise Information System Vulnerability Management (ISVM) compliance validation; briefing leadership on current and future vulnerabilities, security… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8026_ **Category** _Technical Support/ Help Desk_ **Type** ... This support includes monitoring activities, conducting threat analysis, investigating policy violations, identifying mitigation and / or remediation courses of action, and assessing risk posed by trusted insiders. Support the Cyber Defense Forensics and… more
- TekSynap (Ashburn, VA)
- …compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8028_ **Category** _Technical Support/ Help Desk_ **Type** ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Make security content (eg, SIEM, EDR, IDS) recommendations to include new signatures, signature modifications, signature removals, and incorporate Indicators of Compromise (IOCs) from… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …timely and effective resolution of technical issues. o Managing the help desk ticketing system and escalation processes. o Developing and implementing ... The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring... or IT support team, ensuring efficient and effective technical support to users. They manage a team of… more
- KeenLogic (Alexandria, VA)
- …Effective written and oral communication skills Desired Skills + ITIL Service Management + Technical Writing Experience + CRM/Ticketing/ACD Systems Powered by JazzHR ... This position is full-time, Monday- Friday. The candidate will be responsible for call center support of an environment composed of 90% Intel based PC and 10% Apple workstations and several custom business application. The candidate will be responsible for… more
- ManTech (Herndon, VA)
- …OR Bachelor's degree and 2+ years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident ... and system repair using remote tools. + Respond to and resolve technical issues related to Windows Active Directory, Microsoft Office, business applications,… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software + ... or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...the ability to train end users on frequently asked technical issues. + Ability to provide technical … more
- ManTech (Chantilly, VA)
- …of experience + Minimum 2 years of technical support experience in a help desk , service desk , or incident response role + CUSTOMER-specific Component ... and career development. **Responsibilities:** You will deliver timely and effective technical support services to a diverse user base. Responsibilities include but… more
- IBM (Alexandria, VA)
- …and distributing fixes and patches across the network. Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: Conducting and ... products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert… more