- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- Belcan (Chantilly, VA)
- Desktop Systems Specialist II Job Number: 359932 Category: Help Desk / Support Description: Job Title: Desktop Systems Specialist II Location: Chantilly, VA Job ... independently and prioritize tasks effectively. * Customer service-oriented mindset. * Need to have Help Desk Tier I and II relatable experience. * Answer Phones… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …\#ClearanceJobs \#CGIintelligencecareers \#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** ... **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0417… more
- Koniag Government Services (Alexandria, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... and more. The SME will advise the Government on technical and functional aspects of the Budget Formulation (BF)...(DLA) help desk follows the standardized process and… more
- General Dynamics Information Technology (Mclean, VA)
- …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with...Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- CACI International (VA)
- …strategic efforts that impact overall trajectory of the project + Learn about the help desk support model, ticket triage and support change management processes. ... across different program disciplines including solution design, process engineering, development, help desk support, analytics, and other administrative work. +… more
- Cambridge International Systems Inc (Norfolk, VA)
- …DoD and DoN RMF guidance. + Conduct assessments of management, operational, and technical security controls to evaluate system compliance and risk posture + Maintain ... ensuring approved changes are reflected in security documentation. + Provide technical reports on system scan results, cybersecurity compliance, and configuration… more
- Cambridge International Systems Inc (Norfolk, VA)
- …assessments. + Support the Cyber Survivability Test Planning Course and help update training materials, templates, and SOPs. + Ensure pre-test, execution, ... including data analysis summaries. + Participate in and support working groups, technical exchanges, and OT&E meetings as assigned. + Collaborate with system owners,… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + Experience… more
- ManTech (Chantilly, VA)
- …limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include ... with both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with… more