- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I**...up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues… more
- Robert Half Technology (Richmond, VA)
- Description We are looking for an experienced Help Desk Analyst III to join our team on a long-term contract basis in Richmond, Virginia. In this role, you ... and other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency with… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics: +… more
- US Marine Corps (Quantico, VA)
- …resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ... area. Uses knowledge of performance monitoring, quality assurance principles, technical documentation, system security, and analytical methods to identify and… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- TEKsystems (Falls Church, VA)
- …or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end ... communicate with clients via chat, email, and Jira Service Desk , including both technical and non- technical...will require an interim Secret clearance at minimum" Skills Help desk , Help desk… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... will be tasked to: + Provide first level of technical support in call center, while providing strong customer...+ AWS Certified Cloud Practitioner + HDI Support Center Analyst + MS-900: Microsoft 365 Fundamentals + MS-102: Microsoft… more
- Serco (Mclean, VA)
- **Position Description** Serco is seeking a Sr. Principal Military Trainer - Program Technical Analyst (PTA) to join our team in McLean, Virginia, in support of ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/69531/sr.-principal-military-trainer-%e2%80%93-program- technical - analyst -%28pta%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Acclaim Technical Services (Mclean, VA)
- …machine and computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator ... DC area firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology… more