- DR Horton, Inc. (Arlington, TX)
- …following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the Help ... knowledge of all internal policies and procedures * Provide technical training and mentorship to team members * Monitor...details of the issue, status and resolution, using the help desk tracking application * Communicate and… more
- Amazon (Austin, TX)
- … technical issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...an excellent opportunity for an experienced IT service management professional to make a significant impact on our organization.… more
- GovCIO (Austin, TX)
- …school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant ... session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone,...Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + Experience… more
- SHI (Austin, TX)
- …demonstrate a strong sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician ... ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside...can't do it alone. We need great people to help us do great things - for our customers,… more
- Toyota (Plano, TX)
- …include: + A work environment built on teamwork, flexibility, and respect + Professional growth and development programs to help advance your career, as ... vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save… more
- Lockheed Martin (Fort Worth, TX)
- **Description:** You will be aF\-16 Flight Manual Technical Writer \- Level 2\. **What You Will Be Doing** As an F\-16 Flight Manual Technical Writer \- Level 2 ... you will be authoring technical manual for the sustainment...Pilot's In\-Flight Checklist \- Verification Support of FTOD, including desk \- top analysis and actual performance validations \(on and… more
- Vaco (Houston, TX)
- …and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, ... Day in the Life** The Technology Recruiter is a professional networker and relationship builder with deep interest in...user groups and networking events. + Review and understand technical job requirements and skills. + Review, reformat and… more
- General Dynamics Information Technology (San Antonio, TX)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support, ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate while you… more
- ChenMed (Houston, TX)
- …to our development and engineering staff. + Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and ... level technicians. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides level 1-2 technical support in a professional manner to...N+ preferred, additional Certifications a plus + Prior IT Help Desk or Desktop Support experience required… more