- Verint Systems, Inc. (Albany, NY)
- …one to take a call when high severity issues come up + Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design + ... At Verint, we believe customer engagement is the core of every global...and implement SLOs, SLIs, and error budgets. + Automate infrastructure provisioning, configuration, and deployment using Infrastructure … more
- Google (New York, NY)
- …working with Procurement, Legal, and Business teams. + Experience working with Customer Engineers and customers' technical leads to inventory software estate, ... lead a cross-functional team and leverage resources, including Customer Engineering, Business Development, cross-functional sellers, and Partners to support… more
- Simon & Schuster (New York, NY)
- …of desktop support technicians and service desk professionals to deliver exceptional technical support, ensure timely resolution of issues, and maintain high levels ... of customer satisfaction. The Senior Manager plays a key role...technologies, and ensuring a secure, stable, and scalable desktop infrastructure . **Please note that this is a full-time on-site… more
- SHI (Albany, NY)
- …understanding and managing their Software and Hardware Environment. The position will be customer -facing to lead , influence, and guide SHI customers in their ... * Identify additional upsell opportunities within existing ITAM customers. * Lead and deliver ITAM Consulting Services, including leading Audit Defense projects.… more
- MongoDB (New York, NY)
- …and accurately diagnose the root cause of production issues + Handle networking-related customer escalations from Technical Support team and coach teammates to ... next-generation, AI-powered applications. The Networking & Observability Team builds infrastructure for low-overhead observability and communication between MongoDB Server… more
- Ricoh Americas Corporation (New York, NY)
- …and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending ... a manner that addresses the client's business objectives. + Strong ability lead solution development integrating with IT infrastructures; technical understanding… more
- Amazon (New York, NY)
- …Microsoft .NET and SQL to open source, cloud native services. You will lead customer engagements through assessment and planning alongside our application ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Google (New York, NY)
- …Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining ... globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.… more
- Highmark Health (Albany, NY)
- …Networking, Linux, Windows or similar) TO INCLUDE: + 5 years of technology lead with technical decision-making responsibilities in an enterprise environment + 5 ... decisions. **ESSENTIAL RESPONSIBILITIES** + Cloud Strategy Governance - Design, build, lead and direct cloud initiatives on multiple fronts, including leading Cloud… more
- Synchrony (New York, NY)
- …solutions for AWS and on-premises environments, including Rubrik backup infrastructure . + Evaluate existing disaster recovery and backup processes; recommend ... (eg, SOX, PCI-DSS, FFIEC) by collaborating with Security, Compliance, and Infrastructure teams, addressing audit requirements, and remediating findings. + Analyze… more