- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas,...CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both … more
- Highmark Health (Albany, NY)
- …non-functional requirements of system users, their characteristics, and tasks. Take a lead role to identify the technical , organizational, and physical ... a variety of more complex architecture and business problems and serve as a technical or business lead for highly complex project initiatives. + Communicate… more
- TD Bank (New York, NY)
- …and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who ... to setting new industry standards. management areas, broader organization, and enterprise as appropriate. The **Employee Experience Senior Manager** will lead… more
- Guardian Life (New York, NY)
- …our team as a Head of Retirement Plans. In this role, you will lead Guardian's retirement benefits strategy and execution, ensuring that programs such as 401(k), ... legal, finance, and vendors. + An effective communicator who brings clarity to technical topics and inspires action through data-driven insights. **You have** + 15+… more
- CUNY (Queens, NY)
- … technical consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special emphasis on cloud ... on ARTT initiatives, including onboarding, pilot programs, and academic partnerships. * Lead the technical design and execution of strategic, time-sensitive… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The ... we're proud to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them… more
- TD Bank (New York, NY)
- …an integrated approach with other business management areas, broader organization, and enterprise as appropriate. **Depth & Scope:** + Oversees and leads a large ... portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational… more
- Lumen (Albany, NY)
- …and provide resources to help customers maximize the use of our products and services . * Customer Onboarding: Lead new customers through the onboarding process, ... CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to customer… more
- Highmark Health (Albany, NY)
- …benefits. + Resolve complex architectural and business challenges, serving as a technical lead for critical cloud initiatives. + Communicate effectively across ... non-functional requirements of system users, their characteristics, and tasks. Take a lead role to identify the technical , organizational, and physical… more
- American Express (New York, NY)
- …Join Team Amex and let's lead the way together. The US Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic ... + Interview to help recruit top talent with technical skills and non- technical skills + Coach and potentially lead junior engineers + Consistently question… more