- Imperative Care (Campbell, CA)
- Job Title: Product Support Technician Location: This position is based in our Campbell, California offices. This position is hybrid & full-time Why Imperative ... component of the physician education and sales process. The Product Support Technician is responsible for supporting...You'll Bring + A minimum of 2 years of technical experience in the medical device or bio-tech industries,… more
- Applied Research Associates, Inc. (El Segundo, CA)
- …and sustain advanced space systems? Then we are seeking your expertise in product support strategy, logistics, and system sustainment to join our dynamic ... ) of Applied Research Associates (ARA), Inc., www.ara.com is seeking a full-time **Senior Product Support Logistics Specialist** to provide support to a… more
- Applied Research Associates, Inc. (El Segundo, CA)
- …and sustain advanced space systems? Then we are seeking your expertise in product support strategy, logistics, and system sustainment to join our dynamic ... **ASD** ) of Applied Research Associates (ARA), Inc., www.ara.com is seeking a full-time ** Product Support Logistics Specialist** to provide support to a… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Santa Clara, CA)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... matter expert on core technologies of Palo Alto Networks product line + Identify product defects (code,...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Santa Clara, CA)
- …their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our ... **Your Experience:** Leadership and Management: + 8+ years in technical support , with at least 3 years...Collaboration and Communication: + Experienced in working with Sales, Product , and Engineering teams to refine support … more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... are consistently exceeded. * Compile, analyze, and report on support metrics and work with product and...and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment… more
- IBM (San Jose, CA)
- **Introduction** **Your role and responsibilities** Technical Support Engineer, IBM Corporation, San Jose, CA (Up to 80% telecommuting permitted) * Provide ... professional, courteous and prompt technical support for assigned complex system level...timely resolution and consistent customer communication. * Analyze company product logs, to the product line, analyze… more