- Cornerstone onDemand (San Francisco, CA)
- The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the ... mentor and advisor to other members of the Global Technical Support Team + Maintain an advanced...major Enterprise incidents/situations using escalation Management guidelines to engage support , product managers, engineering teams and other… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... root cause analysis skills to diagnose and tackle complicated technical issues + Identify product defects (code,...improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical… more
- Generac Power Systems (Santa Monica, CA)
- …results that support growth, and **innovate** the industry. The Director, Technical Support will lead a team of managers, supervisors, and individual ... products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support , and service… more
- Teradyne (San Jose, CA)
- …around the world! Opportunity Overview: With this role, you'll be joining the Product Support Group at Nextest, the memory division of Teradyne. This ... commitments with customers. Within this role, you'll be providing Technical Support to all active customer base,...and delegates assignments to regional PSG engineers + Provide product support to all active installed base… more
- Amazon (Mountain View, CA)
- …Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- ServiceNow, Inc. (Santa Clara, CA)
- …AI's potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...in providing input across business units regarding process and product improvements due to their unique perspective when working… more
- Amazon (Santa Clara, CA)
- …Services (AWS) is seeking an experienced Principal AI/ML Specialist to join our Technical Account Manager (TAM) team. You'll be at the forefront of solving complex ... technical challenges, guiding strategic enterprise customers through their most...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
- Fortive Corporation (San Francisco, CA)
- A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical ... & implementation, documentation & knowledge management, and customer engagement. The Technical Support Engineer influences internal and external customers from… more
- Insight Global (Glendale, CA)
- …A major entertainment and theme park client based in Los Angeles is looking for a Technical Support Analyst to provide L1 and L2 operational support a group ... This person will ensure the operational heath of the applications by responding to technical support issues, improving and collaborating with other support … more
- Robert Half Technology (Anaheim, CA)
- Description We are looking for a skilled Product Support Engineer to join our team in Anaheim, California. In this role, you will provide advanced technical ... and enhance the overall support process. Responsibilities: * Deliver technical support to customers through a ticketing system, addressing inquiries… more