- Wolters Kluwer (Torrance, CA)
- …resolve complex customer inquiries and issues. * Ensure precision in maintaining technical databases. * Lead product training session enhancements. * ... teams for advanced issue resolution. * Demonstrate intricate product functionalities. * Oversee administrative tasks with a focus...focus on technical accuracy. * Develop advanced technical content for customer presentations. * Support … more
- Northrop Grumman (Redondo Beach, CA)
- …Responsibilities will include but not be limited to the following: + Provides technical support for computers and associated networks. + Installs, troubleshoots, ... Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and… more
- IDEX (Rohnert Park, CA)
- …tooling, fixtures, gauges, hand tools and processes. Interface directly suppliers to discuss product specifications and provide technical support . Leads cost ... technical analysis on test and production data. Provides support in technical matters related to interpretation...manufacturability. Participates in D/PFMEA as a part of new product development. Supports new product introduction from… more
- Meta (Menlo Park, CA)
- …Support Engineer at Meta, you will play a critical role in providing technical and operational support to our executive population, including C-suite and ... an understanding of VR/AR/MR hardware and AI technologies to support VIP demos and product teams 7....supporting executives 13. Demonstrated experience in defining and executing technical roadmaps or strategies 14. Proven track record of… more
- Meta (Menlo Park, CA)
- …around the world. 3. Manage technical relationships with Meta partners, providing technical support and handling service outages. 4. Become an expert in one ... best to deploy them and troubleshoot them. 5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high… more
- Meta (Menlo Park, CA)
- …processes and service delivery for the executive population 16. Demonstrated advanced technical support expertise across broad hardware platforms and operating ... Google ZeroTouch) in a corporate environment 21. Demonstrated expertise in managing technical support for high-profile global events and residential systems,… more
- Meta (Sunnyvale, CA)
- …cross-functionally 7. Root-cause and solve technical issues during new product development and support in-field escalations 8. Collaborate closely with ... architecture 3. chipset selection, and system integration for the battery powered product 4. Responsible for creating power models to estimate battery day of… more
- DoorDash (Sunnyvale, CA)
- …that enables faster self-resolution, integrates deeply with AI/ML capabilities, and empowers product teams to embed support seamlessly into the customer journey. ... About the Team As the Engineering Manager for the Support Experience team, you'll lead a team of talented...issues before they become problems. You'll partner closely with Product , Design, Machine Learning, and Strategy & Operations teams… more
- Insight Global (Milpitas, CA)
- Job Description The Tier 2 Support Engineer is a senior technical expert responsible for resolving the most complex and escalated issues related to Contact ... and product teams to identify root causes and develop solutions. Support presales and post-sales activities by providing technical guidance and solution… more
- Walmart (San Bruno, CA)
- …systems, or related area and 4 years' experience in production support , software support , or technical support OR 6 years' experience in production ... + **Platform Enhancement & Collaboration:** Partnering strategically with our technical and product teams to translate partner...support , software support , technical support , computer science,… more