• Advanced Technical Support

    Cornerstone onDemand (New York, NY)
    The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the ... mentor and advisor to other members of the Global Technical Support Team + Maintain an advanced...major Enterprise incidents/situations using escalation Management guidelines to engage support , product managers, engineering teams and other… more
    Cornerstone onDemand (07/25/25)
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  • OTT Live Video Engineer, YouTube

    Google (New York, NY)
    …ingestion infrastructure. You will have experience in video streaming systems design and support or technical product management within a streaming platform ... degree or equivalent practical experience. + 3 years of experience troubleshooting technical issues for internal/external partners or customers. + 3 years of… more
    Google (07/10/25)
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  • Product Support Specialist

    Cornerstone onDemand (New York, NY)
    **Job Description:** The Product Support Specialist is responsible for providing world-class support experiences to our customers. This role requires the ... the Cornerstone Galaxy product portfolio. + Create knowledge articles and utilize support tools to align with role expectations. **You've got what it takes if… more
    Cornerstone onDemand (07/15/25)
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  • Technical Sales Support

    ITT (Seneca Falls, NY)
    …With Us! (https://careersenus-itt-inc.icims.com/jobs/14830/ technical -sales- support -representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834443231) ... energy markets. **Position Summary** Overview: "Add Value" to our product through world class customer service and trade compliance...and sales for the IP Repair Parts business. To support the repair parts selling initiatives of the field… more
    ITT (07/08/25)
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  • SVP, Technical Support

    iCIMS (Albany, NY)
    **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver an ... to ensure readiness, issue prevention, and high-quality resolution. + Partner closely with Product , Engineering, and Enablement to evolve our support stack and… more
    iCIMS (06/07/25)
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  • Mainframe Software Technical Support

    Broadcom (Melville, NY)
    …please Sign-In before you apply.** **Job Description:** **Job Description:** Provide technical support for Broadcom Mainframe Software products to ensure ... Experience** * Strong problem-solving skills and ability to provide high-quality technical support * Strong written and verbal communication skills for… more
    Broadcom (07/24/25)
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  • Senior Technical Support Engineer

    Rocket Software (Albany, NY)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... + Regularly contribute to training content + Collaborate with Product Development Managers + May serve as designated point...team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep… more
    Rocket Software (07/22/25)
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  • Sr. Product Analyst - Generative AI…

    CVS Health (New York, NY)
    …stories / acceptance criteria, and support roadmaps. + Write detailed product specifications and translate into technical requirements. + Lead user training ... What You Will Do: _Product Strategy & Vision:_ + Support development and communication of a clear product...cross-functionally with engineering teams + 2+ years' experience in Product Management or Technical Product more
    CVS Health (07/24/25)
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  • Sr Product Owner

    Evolent (Albany, NY)
    …risks and changes to delivery timelines + Drive system user acceptance + Support creation of training and product documentation (release notes, user guides) ... with the ability to coordinate and builds strong teamwork across domain level product , engineer, stakeholder teams through Technical Domain Forums (bringing all… more
    Evolent (07/09/25)
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  • Sr Product Owner

    Evolent (Albany, NY)
    …risks and changes to delivery timelines + Drive system user acceptance + Support creation of training and product documentation (release notes, user guides) ... with the ability to coordinate and builds strong teamwork across domain level product , engineer, stakeholder teams through Technical Domain Forums (bringing all… more
    Evolent (06/17/25)
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