- DriveTime (Dallas, TX)
- …Job?** In short we are looking for a detail-oriented, tech-curious, and communication-savvy Product Support Analyst (Solutions Analyst I) to act as the bridge ... technical development groups. This individual will manage technical support escalations, facilitate user acceptance testing...and engage with technology is essential. In long, our Product Support Analyst (Solutions Analyst I) is… more
- Resideo (Irving, TX)
- Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional ... of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide… more
- Panasonic North America (Dallas, TX)
- …activities, in general. + Capability in effective communication with internal departments ( Technical Support , PMO, Sales, Product Teams, Spare Parts, ... **Overview** The main responsibility is to provide onsite technical support to customer specific products....customer specific products. Establish a strong understanding of the technical specifications of our product so that… more
- Autodesk (Plano, TX)
- …troubleshooting for users of InfoWorks ICM, XPSWMM, and InfoDrainage. Reporting to a Technical Support Manager, you will resolve customer issues reported to us ... to reacting to customer issues, you may also contribute to multiple proactive support activities: develop and present webinars, host Q&A sessions on our online… more
- Coinbase (Austin, TX)
- …Coinbase's entire suite of support -related products: * Help Center * Chatbot * In- product guidance and support (eg 'cards' within the Retail app that guide ... * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer satisfaction (ie...in working with a high degree of business and technical complexity across a broad product portfolio… more
- Canon USA & Affiliates (Wichita Falls, TX)
- …assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical ... be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal… more
- Jack Henry & Associates (Allen, TX)
- …by first-level resources. + Provides technical assistance to customers. Provides support to customers/users if product issues are encountered. Analyzes the ... Technical Support Engineer III General information...identity. What you'll be responsible for: + Interacts with product support personnel, and potentially the customer,… more
- Palo Alto Networks (Plano, TX)
- …their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our ... **Your Experience:** Leadership and Management: + 8+ years in technical support , with at least 3 years...Collaboration and Communication: + Experienced in working with Sales, Product , and Engineering teams to refine support … more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more