- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- AVEVA (Houston, TX)
- … challenges and opportunities to make a real impact. As a senior technical support engineer, you'll troubleshoot complex issues, guide junior engineers, and ... do:** * Coverage of and response to live inbound technical support cases * Ability to handle...product knowledge and proficiency * Knowledge transfer via technical documentation such as Tech Notes, remote sessions recordings,… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- Sierra Nevada Company, LLC (Fort Bliss, TX)
- …will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be ... If you have an affinity for complex technical systems, excellent communication and product ...We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you… more
- Amazon (Austin, TX)
- …3. Paid Time Off (PTO) 4. 401(k) Plan Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with ... with Product , Engineering, and Business teams, you will define technical roadmaps, manage dependencies, and ensure successful delivery of solutions that improve… more
- Siemens (Grand Prairie, TX)
- …Panelboards, Switchboards and LVS. + Support internal and external customers with product and technical expertise as needed. + Travel required will be less ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...contributors.In this role you will be responsible for the product maintenance and standards coordination for Low Voltage Apparatus… more
- IBM (Austin, TX)
- …resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases * ... network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus...journey. **Your role and responsibilities** Our team provides expert technical support for customers using HCP Terraform.… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... root cause analysis skills to diagnose and tackle complicated technical issues + Identify product defects (code,...improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical… more
- Textron (Fort Worth, TX)
- **FLRAA Build Support Product Manager** **Description** We're more than aviation experts, we're pioneers\. We challenge what's possible\. From breaking the sound ... Fort Worth however, exceptions for alternate work arrangements may be considered\. **FLRAA Build Support Product Manager** The Build Support Product … more