- IBM (Austin, TX)
- …in proactive support activities such as upgrade planning and product adoption. **Required technical and professional expertise** * Bachelor's degree ... driven, and customer-focused engineers to join our team of Technical Support Engineers. As a support... engineer, you will: * Drive resolution of client product issues by collaborating with global support … more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...and internal teams (such as DevOps, Engineering, QA, and Product managers). Technical Skills: + Networking +… more
- CVS Health (Austin, TX)
- …**Position Summary** As Senior Manager, you will function as a Underwriting Model Product Support responsible for understanding PBM pricing and forecasting tools ... future defects stemming from initial development + Develops financial analyses to support future modeling improvements + Designs technical solutions and… more
- IBM (Austin, TX)
- …staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** * ... thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs,...assigned specific area of Hardware Support Product offerings,… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Representative II: Complementary Solutions General information Press space or enter keys to toggle section visibility JobID 16435 Position ... and excellence then we'd love to meet you. The Technical Support Representative will be joining our...product and to provide the highest level of support possible. + Identifies and resolves application and service… more
- Sierra Nevada Company, LLC (Fort Bliss, TX)
- …will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be ... solution for concept and prototype products and systems. You're technical responsibilities include product installation, testing, error/defect detection and… more
- Wolters Kluwer (Dallas, TX)
- …of customer satisfaction. **Essential Duties and Responsibilities** * Deliver post-deployment technical support for Enablon's enterprise platform, analyzing and ... **Senior Customer Services Technical Specialist ( Senior Support Software...complex investigations, act as a subject matter expert on product behavior and diagnostics, and mentor other support… more
- Mass Markets (Killeen, TX)
- …expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first-level support ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Respond to technical support calls, emails, or chats from customers. +… more
- Wavetronix (Dallas, TX)
- Although this position is posted as Technical Sales Support (Dallas), this position internally will be classified as Applications Specialist and will fulfill the ... technical site surveys * Provide service and customer support both in the field and over the phone... equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install,… more
- SpaceX (Bastrop, TX)
- Supervisor, Starlink Technical Support - Multiple Shifts Bastrop, TX Apply SpaceX was founded under the belief that a future where humanity is out exploring the ... goal of enabling human life on Mars. SUPERVISOR, STARLINK TECHNICAL SUPPORT - MULTIPLE SHIFTS Starlink, our...Lead issue trend and root cause analysis for our product and service by using quantitative and qualitative methods… more