- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... matter expert on core technologies of Palo Alto Networks product line + Identify product defects (code,...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Canon USA & Affiliates (Dallas, TX)
- …assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical ... be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal… more
- Canon USA & Affiliates (Mcallen, TX)
- …assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical ... be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- CVS Health (Richardson, TX)
- …make them better and to improve the quality of the software we ship + Provide technical support to product teams, advising on best practices and highlighting ... applications are delivered, cached, and scaled globally. You'll collaborate with architects, product teams, security, and DevOps to ensure our edge infrastructure is… more
- Everon (Irving, TX)
- …information, visit www.everonsolutions.com or follow us on LinkedIn. **Position Summary:** The Product Support Engineer is responsible for testing and validating ... prepare detailed reports on test outcomes and recommendations. + Support product certification efforts and assist with... certification efforts and assist with user documentation where technical input is required. + Participate in product… more
- Amazon (Austin, TX)
- …3. Paid Time Off (PTO) 4. 401(k) Plan Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with ... with Product , Engineering, and Business teams, you will define technical roadmaps, manage dependencies, and ensure successful delivery of solutions that improve… more
- Safran (Grand Prairie, TX)
- Product Support Engineer- Aftermarket Company : Safran Electronics & Defense, Avionics USA Job field : Customer services and support Location : Grand Prairie ... product equipment and maintenance procedures, which involve: * Technical Document Writing/Review/Correction * Coordinate and provide training plans for… more