- Applied Materials (Santa Clara, CA)
- …learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet ... programs and upgrades. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and … more
- Applied Materials (Santa Clara, CA)
- …vendors, or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and ... product support personnel who are diagnosing, troubleshooting, repairing and debugging...as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans.… more
- Antech Diagnostics (Carlsbad, CA)
- …7 years of professional experience as a technical product manager, service engineer , or technical support agent in diagnostic imaging or point of ... Engineer IV exemplifies industry leading customer service and support by resolving highly complex medical device issues. This...creating part BOM for service stock + Work with Technical Product Managers to develop and maintain… more
- Pegasystems (Anaheim, CA)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... is required_** **Picture Yourself at Pega:** In this Senior Technical Support Engineer role, you...**Who You Are:** + Demonstrated robust experience in Enterprise Product Support , development or troubleshooting capacity with… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- IBM (San Jose, CA)
- **Introduction** **Your role and responsibilities** Technical Support Engineer , IBM Corporation, San Jose, CA (Up to 80% telecommuting permitted) * Provide ... timely resolution and consistent customer communication. * Analyze company product logs, to the product line, analyze...related and two (2) years of experience as a Technical Support Engineer , Software Developer… more
- ServiceNow, Inc. (Santa Clara, CA)
- …of our customers, as well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created by customers looking for ... get to do in this role:** ** ** The Support Engineer is part of a global...the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot… more
- Fortive Corporation (San Francisco, CA)
- A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical ... maintenance & implementation, documentation & knowledge management, and customer engagement. The Technical Support Engineer influences internal and external… more
- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... with open communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and...development and implementation, national modality program execution and new product introduction support . + Manage and … more