- NASCO (Boston, MA)
- **Overview** Under general direction, the Customer Success Manager ( CSM ) role is principally responsible for overseeing the delivery of NASCO's customer ... products and service levels meet customer's success requirements. The CSM is responsible for resolving customer's complex technical...revenue + 1 year in a leadership role including managing people + Familiar with project management… more
- Dynatrace (Waltham, MA)
- …engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager ( CSM ), Project Coordinator and client to appropriate ... and operational guidance. Enterprise Program Managers work directly with client stakeholders, technical team and Project Managers as well as Dynatrace Services… more
- Bright Horizons (Newton, MA)
- …our Newton, MA office.** The Senior Delivery Manager is responsible for managing the full lifecycle of technical product and program delivery, from business ... + 7 years Experience as a scrum master and project manager total - Required + 5...management tools including Microsoft Azure Development Ops (ADO), Microsoft Project , Jira, Microsoft Teams, Microsoft SharePoint: possess technical… more
- Amazon (Boston, MA)
- …- * Program / Project Management certification eg Prince 2, APM, PMI, CSM or similar - * Bachelor's degree in Supply Chain Management, Business, or a related ... with our robotic technology, employees have the opportunity to extend their technical capabilities by working alongside some of the industry's most advanced… more
- Meta (Boston, MA)
- …Certified Information Systems Security Professional (CISSP) 19. Product Development related project management certifications, eg, Certified Scrum Master ( CSM ) ... **Summary:** Meta is looking for a Program Manager to join the Cross-Meta Security Delivery Management...and application to hit clear quantifiable Meta-wide Security goals, managing budget and vendors where necessary. (4) Scale playbooks… more
- Zoom (Boston, MA)
- …competency, ability to prioritize work and strong time management skills. Ability to project manage several projects simultaneously Aptitude to manage ... We are looking for an amazing Customer Success Manager ( CSM ) to join our team....to ensure their success throughout the customer journey. Closely manage customer health metrics to proactively identify and eliminate… more
- Amazon (North Reading, MA)
- …our customers. As a CSM , you have a business outcome mindset, broad technical background, and a passion for problem-solving. You are a team player, use data to ... that are rewarding, fulfilling and fun. The Customer Success ( CSM ) team is the primary link between AR and...technology, engineering, math, business or equivalent - Experience leading technical and non- technical transformation project … more
- Dynatrace (Boston, MA)
- …increasing organizational agility & collaboration in support of business growth. As a Senior Technical Program Manager , you will be a part of our centralized ... successful planning, execution, communication, enablement, and success measurement. The Senior Technical Program Manager must have broad experience and knowledge… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …Delivery: Manage the execution and delivery of features. In collaboration with technical project managers, ensure project priorities and deadlines are ... + Administers and provides support for the Customer Success Management ( CSM ) application (currently Gainsight), ensuring optimal functionality and user experience. +… more
- Amazon (Westborough, MA)
- …degree in science, technology, engineering, math, business or equivalent Experience leading technical and non- technical transformation project teams with a ... Fulfillment and Transportation Centers. As the lead Product Launch CSM -T, you will work cross functionally to plan and...our customers. You have a business outcome mindset, broad technical background, make highly technical topics non-tech… more
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