- H&R Block (Beacon, NY)
- …ocument nature of problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager ( CSM ) , or District General Manager ( DGM ) as ... ard expense for the DOC's approval + Maintain a technical working knowledge of systems used to support district(s)...eams and Microsoft Suite applications including virtual tools ; m ay include internal systems + Attend training related… more