- MongoDB (Palo Alto, CA)
- …diagnose the root cause of production issues + Handle networking-related customer escalations from Technical Support team and coach teammates to do the same + ... Team builds infrastructure for low-overhead observability and communication between MongoDB Server nodes, clients, and other services. We operate close to the… more
- Oracle (Santa Clara, CA)
- …the design, development, and delivery of embedded Linux software for our next-generation server platforms. This is a highly technical , hands-on role where you'll ... possible with new Intel, AMD, and ARM CPU and NVIDIA/AMD GPU based server products and components. If you're passionate about bringing extreme hardware technologies,… more
- NVIDIA (Santa Clara, CA)
- …engineers, and other logistical personnel to understand, define and implement processes to support as well as NVIDIA GPUs HPC and AI platforms to cloud service ... You will have the opportunity to partner with diverse technical groups, spanning all organizational levels. + Internally, you...+ Improve and maintain all processes related to enterprise support . + Should be able to understand big picture… more
- The Walt Disney Company (San Francisco, CA)
- …techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology ... are important. + An understanding of how to define technical and operational metrics to measure system health and...On-Call rotations based on the team's escalation policy and support schedule. **Basic Qualifications:** + BS or MS in… more
- NVIDIA (Santa Clara, CA)
- …environment with shifting priorities and changing requirements. Excellent communication and technical presentation skills + You love thinking creatively to resolve ... novel technical issues and resource constraints + Ability to think...is a plus. Having experience with Agile tools in support of this role NVIDIA is widely considered to… more
- Amazon (Cupertino, CA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... requests for proposals (eg, determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience… more
- TEKsystems (Martinez, CA)
- … support , development/programming, data analysis and report development, systems analysis, technical support and/or network or server administration, at ... developing, implementing and maintaining hardware and software applications, and providing non- technical support to system users Analyzes information systems… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL… more
- IBM (San Jose, CA)
- …management, protection of data, and data governance. Successful candidates will provide technical support assistance to customers using problem determination / ... organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to… more