- Legrand NA (Syracuse, NY)
- …departments. + Analysis and Reporting of call/email/chat volumes coming into Customer Service / Technical Support. + Identification of trends in cases loaded into ... an analytical position within the business unit responsible for analysis on pricing, service and other customer related data and metrics, and identifying trends and… more
- Zenner & Ritter Home Services (Buffalo, NY)
- …green technology solutions. Whether you're interested in management, accounting, sales, customer service , or technical roles, we have opportunities for you to ... join a team committed to innovation and exceptional service . With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career… more
- Zenner & Ritter Home Services (Buffalo, NY)
- …green technology solutions. Whether you're interested in management, accounting, sales, customer service , or technical roles, we have opportunities for you to ... join a team committed to innovation and exceptional service . With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career… more
- Adecco US, Inc. (NY)
- …users' devices both remotely and at users' desk. . Strong customer communication and service skills . Knowledge of two factor authentication . Must be able to work ... a high touch and executive level user community. Requires great customer service skills and ability to Configure, install, and test hardware components, hardware… more
- Oracle (Albany, NY)
- …of purchase orders. 11. Act as Controls expert to provide BMS/EPMS/SCADA/DCIM technical support to in- service data centers for complex problems involving ... communication to include cross functional SOP development and relevant technical writing. Interactions are primarily to exchange information between departments… more
- Binghamton University (Binghamton, NY)
- …Family Educational Rights and Privacy Act (FERPA) + Experience delivering customer service and technical support Preferred:: + Experience with open-source ... on security and compliance. This role serves as a technical resource for faculty and researchers by identifying appropriate...+ Operating, maintaining, and upgrading the ITS Research Storage service - run on Linux servers using open-source Ceph,… more
- Oracle (Albany, NY)
- …Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology ... strategies for continuous optimization. Your focus will include cloud service performance monitoring, incident management, and operational efficiency across… more
- Rocket Software (Albany, NY)
- …customers. **Expected Qualification and Soft Skills:** + 7+ years of relevant technical experience + Excellent communication / customer service skills / ... looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology… more
- Impact Fire (Suffolk County, NY)
- …a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships ... with the leading businesses in our markets. We are a full- service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit… more
- Oracle (Albany, NY)
- …their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product experts provides highly ... solutions. If you have a record of success in service sales to Fortune 2000 companies, we want to...Oracle ownership experience. Depending on the chosen level of service engagement, customers can customize the scope and frequency… more