- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk. This critical role oversees the day-to-day operations, ... including managing a team of Service Desk Analysts, driving process improvements, and aligning the...Serve as the primary point of escalation for complex technical issues and difficult customer interactions. - Represent the… more
- CyrusOne (Carrollton, TX)
- The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and ... the role of change & problem resolution owner and notification point for service requests + Engage next level support staff using established processes + Build… more
- Cardinal Health (Austin, TX)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers… more
- ITW (San Antonio, TX)
- **Job Description:** **Company Description** Hobart Service , an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for ... Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who...school diploma or GED + 2 years of formal technical training and at least ten years of related… more
- Northrop Grumman (Winters, TX)
- …to add a **Principal or Senior Principal Network and Communications Field Service Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** ... providing redlines to procedures when necessary. + Communicate complex technical issues to local support, the Degrader Action Cell...position can be filled at either the Principal Field Service Engineer OR Senior Principal Field Service … more
- Oracle (Austin, TX)
- …with the focus on excellence. Oracle's Federal Operations Production Service System Administrators provide system implementation, support, monitoring, and ... Oracle's Federal internal business and development teams to drive the technical /functional global implementation of Oracle's applications. You will be responsible… more
- AIG (Dallas, TX)
- …teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an ... we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create...As a Leader, you are respected for your deep technical expertise and/or ability to oversee complex commercial property… more
- HCA Healthcare (Dallas, TX)
- …providing general clinical and operational pharmacy services. This includes supervision of technical staff. The commitment to service , safety and professionalism ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...in the care of those patients + Provide basic technical support for automated dispensing machines and other pharmacy… more
- BEAT LLC (San Antonio, TX)
- …operational readiness. Participate in enterprise knowledge transfer and continual service improvement initiatives, contributing technical insights and procedural ... 2 Systems Administrators provide the front line of advanced technical support; bridging Tier 1 service desk...of advanced technical support; bridging Tier 1 service desk operations with Tier 3 enterprise engineering teams.… more
- Ricoh Americas Corporation (Frisco, TX)
- …to present to a small group + Moderate problem-solving skills + Basic customer service skills + Basic technical aptitude + Basic written and verbal communication ... daily basis. + Responsible for effective implementation and management of **RICOH Service Excellence Programs** . + Understands how to operate the required… more