- General Dynamics Information Technology (Laredo, TX)
- …skills and the ability to explain technical concepts to non- technical users. .Strong customer service orientation with a problem-solving mindset. ... (T4) **Job Family:** Field Engineering **Skills:** Critical Thinking,Customer Satisfaction,Problem Solving, Technical Support,Troubleshooting **Experience:** 2 + years of related experience… more
- NTT America, Inc. (Austin, TX)
- …Generate incremental new sales consistent with monthly targets + Prepare commercial and technical service proposals and ensure such proposals are technically and ... new sales consistent with monthly targets. + Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.… more
- SHI (Austin, TX)
- …demonstrate a strong sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is ... - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and...Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety… more
- The Raymond Corporation (Addison, TX)
- … degree * Minimum 3–5 years of experience in technician leadership, service management, technical training (or significant tenure as high-performing Team ... Making – Uses analytics to guide operational strategies, resource planning, and service enhancements. Skills Required * Strong technical proficiency in… more
- Amazon (Dallas, TX)
- …or other cloud offerings - 6+ years of experience working in a customer-facing service delivery or technical account management role, with a high level of ... of AWS services and features to run their mission-critical applications. The Senior Cloud Service Deliver Manager is engaged with the client account level and is a… more
- SHI (Austin, TX)
- …and functions under management. + Drive positive change across all ITAM Technical Service functions and influence change broader than direct responsibility. ... Senior Manager-IT Asset Management (ITAM) System Engineering's role is to manage ITAM technical functions and all ITAM technologies, as well as the team performing… more
- CAI (Austin, TX)
- …be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical... Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking users… more
- Qualus (Midland, TX)
- …will serve as a liaison/mentor to field team. **Responsibilities** + Provide field service engineering and technical assistance to customers in areas of ... securing equipment and manpower needs for shop/field + Providing Project Technical Support to Field Service personnel + Provide technical insight to sales… more
- Bank of America (Plano, TX)
- …Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment + ... & Remedy environments. This role will provide hands on technical expertise to resolve service availability issues...provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts… more
- Mass Markets (Killeen, TX)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... customer care representatives who enjoys tech support in support of an internet service provider (ISP). In this role, you will identify customers' needs, research… more