- Bausch + Lomb (Richmond, VA)
- …May provide support or perform equipment installations when needed. Interfaces with service personnel including Technical Support, Customer Service , ... B+Ls customers. Key resource for pro-active improvement suggestions for the technical and field service aspects of the position. In addition to the listed… more
- Koniag Government Services (Vienna, VA)
- …as password resets, RSA tokens, or PKI certifications. + Notifying users of service disruptions. + Implementing technical refresh of user equipment, to include ... LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and… more
- Confluent (Richmond, VA)
- …curve. In this role you'll partner with Account Executives to be the key technical advisor in service of the customer. You'll be instrumental in surfacing ... stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may...times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …assignments, and schedule of the Service Technicians and profitability of the Service Department + Provide technical and engineering support to Service ... 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We… more
- EchoStar (Christiansburg, VA)
- …**Key Responsibilities:** + Partner with our Customer Experience Agents to resolve technical customer issues with service , global resets, and porting + ... Service Continuity Support team + Have excellent customer service abilities and be able to explain technical... service abilities and be able to explain technical solutioning to technical and non- technical… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on ... + Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log… more
- TekSynap (Arlington, VA)
- …agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The ... + Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk supervisors; + Coordinate Service Desk staff training… more
- Evertz Microsystems Limited (Manassas, VA)
- …perception of Evertz. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a ... currently looking for recent graduates to join our AV Service team. As the first and often the most...deliver product training to customers + Respond and provide technical direction to customers regarding operational issues, firmware upgrades… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + ... upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work...skills + Good problem solving and analytical skills + Technical experience in: + - Microsoft Windows Operating Systems… more
- Integrated Security Technologies (Herndon, VA)
- …techniques, equipment, and technologies. + Assist in troubleshooting and resolving technical issues during installations and service visits. + Follow ... learn and work with ground-breaking technology and premier clients. The Security Service Technician plays a vital role in installing, servicing, testing, and… more
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