- Steampunk (Mclean, VA)
- …experience + Possesses at least one professional certification relevant to the technical service provided. Maintain a certification relevant to the product ... As a **Web Application Security Engineer** , you will provide technical expertise and solutions to remediate persistent and challenging portfolio-wide… more
- Mass Markets (VA)
- …experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you… more
- Trane Technologies (Roanoke, VA)
- … product training programs available. Develop employee skill levels, including customer service , process and technical skills to the highest degree possible. ... world. Trane in Roanoke is hiring for an Area Service Manager to join our team! In this role,...5+ years experience in HVAC or a related field, technical systems (or equipment or skilled trades). + 3+… more
- Confluent (Richmond, VA)
- …curve. In this role you'll partner with Account Executives to be the key technical advisor in service of the customer. You'll be instrumental in surfacing ... stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may...times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. ... with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the… more
- Dominion Energy (Richmond, VA)
- …as a management consultant on complex engineering problems and issues. Controls technical , financial, and service commitments to internal or external customers. ... office, two days of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus… more
- Canon USA & Affiliates (Chesapeake, VA)
- …problem-solving - Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer hardware, ... valued customers and CPS (Canon Professional Services) members. You'll use your technical skills, product knowledge, and commitment to customer care to deliver an… more
- Leidos (Springfield, VA)
- …maintenance management systems (CMMS). + Ability to read and interpret technical specifications, service manuals, and wiring diagrams. + Understanding ... by working alongside experienced technicians and participating in ongoing technical training. **Primary Responsibilities** : + Perform basic preventive maintenance… more
- TekSynap (Arlington, VA)
- …+ Experience with various desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation and verbal ... teams in the performance of bulk MACDs. + Lead technical Support and setup during special events such as...Liaise with and Support Customer VIPs. + Resolve escalated Service delivery issues, including communicating Service delivery… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on ... + Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log… more