- Verint Systems, Inc. (Austin, TX)
- …developing escalation resolution plans as necessary + Act as a trusted advisor by providing insights, recommendations, and industry best practices to guide customers ... long-term relationships with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by...a customer facing role including 6+ years in a technical support center and/or 6+ years in an account… more
- AireSpring (Dallas, TX)
- …technical needs into scalable implementations. What You'll Do + Serve as the key technical advisor to our Account Executives and Channel Partners, owning the ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...role replacing a deeply experienced predecessor-ideal for a seasoned technical leader ready to take charge and help shape… more
- Amazon (Austin, TX)
- … expert in both AWS and Azure, supporting customers with complex commercial and technical challenges. - Stay up-to-date with Azure service offerings to extract ... Description Are you a seasoned Solution Architect or Technical Executive with hands-on Azure experience? Would you...insights to train the AWS field and enhance our service offerings. Ideal candidates bring deep, hands-on expertise with… more
- Clements Fluids (Houston, TX)
- …the corporate levels, including engineers, executives, procurement managers, and technical advisors, to understand their business needs, objectives, and challenges. ... generation to deal closure, ensuring a high standard of service and value delivery at every stage. + Identify...strengthen relationships with key decision-makers to become a trusted advisor and long-term partner. + Engage directly with executives,… more
- SHI (Austin, TX)
- …to our enterprise clients. This role encompasses managing professional services technical groups, and a robust services delivery partner ecosystem. You will ... recovery (BC/DR). + Drive continuous improvement initiatives to optimize service delivery and enhance customer satisfaction. + Lead the development… more
- Wolters Kluwer (Dallas, TX)
- …the NAM (North American) region, you will be providing expertise, advice, training and technical support for various pre-sales activities. You will act as an SME in ... Cloud Infrastructure, Security, Compliance, and as a trusted advisor within the North America region, collecting market knowledge and region-specific requirements.… more
- Airtable (Austin, TX)
- …are misusing the service . + Be an integral partner to the Technical Account Manager, Account and Customer Success Managers in our overall mission of providing ... transform how work gets done. Join our newest high-touch service offering, Ask an Expert within Premium Support, as...shares. In this role, you will act as an advisor and problem solver to our largest customers, serving… more
- Red Hat (Austin, TX)
- …the customer lifecycle, from value definition to value recognition. ASA acts as the primary technical trusted advisor for both the customer and the Red Hat Sales ... architecture, cloud native and open source. In this role, you will be the technical leader for the account, orchestrating Red Hat's overall technical approach… more
- Amazon (Dallas, TX)
- …expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding ... cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA!...customers' most challenging problems. - Act as a trusted advisor to line of business, AI, Data, and C-suite… more
- Amazon (Austin, TX)
- …machine learning, and deep learning. Ideal candidates have experience leading AI technical engagements. They must have the technical depth and business ... with cross-functional teams and think strategically to solve complex business and technical problems. They must have the inclination to share their insights and… more