- GE HealthCare (VA)
- …management skills and strong technical or financial skills to ensure high-quality service delivery and customer satisfaction. The Field Service Director ... information needed to immediately make critical decisions. The Field Service Director will lead a team of...scheduling and dispatching of field engineers to ensure timely service delivery . Monitor and manage service… more
- ThermoFisher Scientific (Richmond, VA)
- …maintenance and service repair needs on designated equipment following technical service manuals for the instrument. + Completing Preventative Maintenance ... other applicable regulatory requirements. + Applying internal processes to resolve customer service delivery issues and conducting root cause analysis that will… more
- Rubrik (Richmond, VA)
- …market analysis + Exposure to cloud economics, commercial modeling, pricing and service delivery in a channel ecosystem _Rubrik provides equal employment ... architect, and productize market-ready cloud and managed services solutions + Lead and conduct pre-sales activities, including technical demos, workshops,… more
- CAI (Richmond, VA)
- …procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20… more
- Ralliant (Richmond, VA)
- …initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical , or service -based offerings. + Track record of leading VOC-driven ... The Global Service Product Marketing Manager is the strategic and...execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing… more
- Serco (Herndon, VA)
- …are met to current standards. + Collaborate with internal stakeholders to align service delivery with business goals. + Monitor performance metrics and ensure ... **Position Description** The Senior Manager, Service Operations oversees Serco North America's frontline end-user...Help Desk, Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and… more
- GE HealthCare (VA)
- …troubleshooting, service repairs and installations of moderate complexity + Lead communications with customers and serve as escalation point for customer related ... builds a healthier world. Role Summary/Purpose: The Senior Field Service Engineer performs on time and accurate Preventative Maintenance...a hospital or healthcare system to ensure optimal delivery of healthcare services to patients + Perform… more
- Fujifilm (Richmond, VA)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... service area, and some unscheduled work in the service area with the assistance of technical ...lead to effective problem solving. + Ensures that all… more
- Deloitte (Arlington, VA)
- …the delivery of the proposal to the client for ENTRA ID Identity services + Lead the overall delivery of multiple ENTRA ID projects in a project leader and ... platform as defined in Entra ID Premium SKU's + Lead engagements to perform technical health checks...delivery of Microsoft Defender for Identity + Providing technical support for ENTRA ID services and resolve … more
- Somatus (Mclean, VA)
- …adapt to evolving business needs and industry trends and drive innovation in IT service delivery and management. Other Duties Please note this job description is ... Performance Indicators (KPIs) and take appropriate actions to address any deviations. Service Improvement Initiatives: + Lead and facilitate continual service… more