- Deloitte (Costa Mesa, CA)
- …containment, remediation, and recovery activities. Review deliverables and coordinate technical sessions to ensure high-quality service and Prepare ... Manager - Cyber Incident Response Deloitte's Cyber Services...to advance Deloitte Cyber's Crisis & Incident Response and Technical Resilience offerings. Qualifications Required: + 15+ years of… more
- Horizon Services, Inc. (San Mateo, CA)
- …and strong team morale. Fosters open dialogue and collaboration among the team. + Service Delivery - Provide a range of brief, focused prevention, treatment, and ... program leadership will work in partnership with the Program Manager to provide leadership, support, and oversight for all...support, and oversight for all elements of the clinical service and oversight of the clinical staffing roles, including… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …call recording is a plus. This role involves troubleshooting and resolving technical issues, managing service requests, and ensuring efficient and effective ... technologies, demonstrating deep expertise in the Avaya Aura platform-specifically Communication Manager , Session Manager , and System Manager . Experience… more
- Banfield Pet Hospital (Los Angeles, CA)
- …partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their ... care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in… more
- Banfield Pet Hospital (Palm Desert, CA)
- …partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their ... care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in… more
- Travelers Insurance Company (Irvine, CA)
- …the best possible outcome + Collaborate with our internal nurse resources (Medical Case Manager ) in order to integrate the delivery of medical services into the ... Coordinate medical and indemnity position of the claim with a Medical Case Manager . Independently handles assigned claims of low to moderate complexity where Wage… more
- IBM (Santa Monica, CA)
- …SAP MM, QM, Customer Service , SAP BTP, IoT, Industry 4.0 **Preferred technical and professional experience** SAP Program Manager - Industry domain experience ... you are a senior-level leader responsible for driving the business and delivery of SAP-based solutions for manufacturing/industrial clients. You act both as a… more
- GE HealthCare (San Francisco, CA)
- …repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. * Document all repair ... submit reports/summaries according to schedule. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as… more
- Oracle (Sacramento, CA)
- …AI Agent interfaces for digital customer service channels, considering end user, service rep, service manager , and AI builder personas. + Partner ... AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, service efficiency and cost reduction. + On-time delivery of AI… more
- System One (Sunnyvale, CA)
- …and service quality and strategic alignment, actively guiding the service delivery leadership team while championing innovation and continuous improvement ... trusted, and highly collaborative partnership. + Support and actively guide the service delivery leadership team, providing daily direction, resources, and… more