- Capital One (Richmond, VA)
- …and processes deliver breakthrough business results and radically transform customer service . As a ** Manager , Operations Servicing Strategy, End-to-End Customer ... Manager , Operations Servicing Strategy (Hybrid) As a **...talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate… more
- CACI International (Norfolk, VA)
- …+ Experience managing legacy system operations + Understanding of modern IT service delivery + Project management certification **Additional Information:** This ... satisfaction levels + Problem resolution metrics + Resource utilization optimization + Service delivery effectiveness This role represents an opportunity to lead… more
- Cambridge International Systems Inc (Virginia Beach, VA)
- … service desired; US Air Force (USAF) preferred. + Technical background desired; cybersecurity expertise preferred, particularly incident response, security ... Systems, Inc. (Cambridge) is seeking a full-time Capture and Account Manager with experience winning and growing strategic programs across multiple mission… more
- Amazon (Arlington, VA)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will be ... COE (CS COE). You will own strategy, execution, and delivery of key tooling features that enable AWS customer.... You will need a unique blend of deep technical expertise and strong business acumen to create an… more
- Bank of America (Richmond, VA)
- Technical DMZ Architect Plano, Texas;Charlotte, North Carolina; Jacksonville, Florida; Richmond, Virginia **To proceed with your application, you must be at least 18 ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Plano/ Technical -DMZ-Architect\_25030253) **Job Description:** At Bank of America, we are… more
- Chenega Corporation (Arlington, VA)
- …supervising staff, optimizing processes, managing escalations, and maintaining high standards of service delivery . Acting as a key liaison between frontline ... **Req ID:** 36932 **Summary** **Deputy Operations Manager ** **Arlington, VA** Are you ready to enhance...Skills, and Abilities:** + Strong understanding of operational processes, service delivery models, and organizational workflows. +… more
- Nightwing (Sterling, VA)
- …of services. + Proactively identify and resolve issues or blockers within service delivery . + Hold cross-functional teams accountable for performance and ... services industry. + Proven success in managing enterprise clients and driving service delivery excellence. + Strong understanding of SOC operations,… more
- HNTB (Arlington, VA)
- …project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract ... negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget… more
- System One (Fairfax, VA)
- …+ Support the development and implementation of strategic plans to enhance IT service delivery and support the mission-critical operations of the Army Aviation ... Assistant Program Manager On Site - Fort Eustis, Alabama Active...regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. + Manage… more
- Amazon (Arlington, VA)
- …engineering, math, business or equivalent - Experience in project management and delivery and/or program-management - Demonstrated technical breadth in AWS ... customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project...Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector… more
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