- MPR Associates (Alexandria, VA)
- …full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming ... timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve… more
- IBM (Ashburn, VA)
- …operation; * Accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client ... Storage support IBM Technical Support Services (TLS) is a leader in Service Delivery Excellence, providing world class support to all of IBM's Customers. The… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements… more
- Patterson Companies, Inc. (Fredericksburg, VA)
- …met within standard response time. + Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager . Inventory Management ... To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. Install, Maintain and/or Repair Veterinary Equipment… more
- Steampunk (Mclean, VA)
- …that service concepts are both desirable for users and feasible for technical implementation + Design and iterate on service prototyping using Figma and ... **Overview** As a ** Service Designer,** you will be responsible for guiding...iteratively improved on + Balance user needs with product manager priorities and technical feasibility to drive… more
- Trane Technologies (Roanoke, VA)
- …what's possible for a sustainable world. Trane in Roanoke is hiring for an Area Service Manager to join our team! In this role, you will be responsible ... training programs available. Develop employee skill levels, including customer service , process and technical skills to the...skill levels, including customer service , process and technical skills to the highest degree possible. + Confirm… more
- Voltyx (Richmond, VA)
- …including assigning tasks to technicians and coordinating with customers. + Provide technical guidance and support to field service technicians, including ... of field service activities. + Mentor and Field service technicians to enhance their technical skills and knowledge. + Stay updated with industry trends and… more
- Amazon (Chantilly, VA)
- …field service repairs consistent with company standards - Advise the Generator Service Manager of parts needed for necessary repairs - Keep Generator ... Service Manager continually apprised, and utilize leadership...generator systems and related engine mechanical failures. The Generator Service Technician is both the technical expert… more
- Albireo Energy, LLC (Sterling, VA)
- …capture field changes and discrepancies for engineering to create As-Builts. + Interface with service manager , service project manager or subcontractors ... and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through… more
- NTT America, Inc. (Ashburn, VA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users contacting the 24 x… more