- Medtronic (VA)
- …Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation Solutions Affera customers and the sales ... of technical , clinical field service , technical internship or clinical customer support experience....within the Responsibilities section of this job description are representative of those that must be met by an… more
- Medtronic (Arlington, VA)
- …can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. ... customer support personnel.** **Maintaining accurate records of service calls, repairs, and inventory, and submitting technical...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Chenega Corporation (Fort Belvoir, VA)
- …VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the ... on user systems as the environment changes. + Provide Technical Support Services in accordance with the...Support Services in accordance with the AITP Primary Service Category (PSC) numbering scheme. These Services are specifically… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- TekSynap (Chantilly, VA)
- …products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex systems ... Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services...No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1. + … more
- TekSynap (Arlington, VA)
- …Provide lead technical assistance to End Users. Liaise with and Support Customer VIPs. + Resolve escalated Service delivery issues, including communicating ... teams in the performance of bulk MACDs. + Lead technical Support and setup during special events...Experience with various desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem solving 100% ... Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding... delivery demands. + Provide 100% phone and remote technical support , or chat or through the… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... of Service Desk technicians to resolve and escalate user incidents...process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety… more
- Koniag Government Services (Vienna, VA)
- …Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and our ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...RSA tokens, or PKI certifications. + Notifying users of service disruptions. + Implementing technical refresh of… more
- TekSynap (Reston, VA)
- …may be advantageous. + Good computer skills and the ability to use business support software. + Strong customer service , project management, and quality control ... Strong teamwork skills and attention to detail **PREFERRED QUALIFICATIONS** + Experience managing technical / support teams in a related subject area to that of… more