- CAI (Albany, NY)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Technical Production Support Analyst , you will be responsible for providing ... banking platforms. **Job Description** We are seeking a dedicated ** Technical Production Support Analyst ** to join our...documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships… more
- Santander US (New York, NY)
- …providing customer support for IT systems or applications. 3+ Years Experience writing technical documentation for both technical and nontechnical audiences. ... Technical Business Analyst (Leveraged Finance) Country:...writing, testing and maintaining computer programs, and preparing systems documentation . Executes technical plans, system analysis, detailed… more
- City of New York (New York, NY)
- …Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's Office of Management and ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...telecommunication and audio-visual equipment and devices. - Maintain detailed documentation of technical issues and resolutions. -… more
- Northwell Health (Lake Success, NY)
- …within the portfolio, following the support model, while providing excellent customer service to all customers and end users. + Analyzes and troubleshoots production ... clearly and timely with customers and end users. + Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external… more
- City of New York (New York, NY)
- …only when necessary. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both responsible ... required Quality Assurance and Testing - Review business and technical design documentation to identify gaps in...analyst in a similar capacity - Excellent writing, technical and interpersonal skills - Ability to interact with… more
- Northwell Health (Lake Success, NY)
- …Epic + Mobile Applications / Unified Communications + Client Deployment (Kuiper) + Technical Coordination with Epic Hosting and Epic Build Team + Epic Environment ... and capacity and recommends changes as necessary. + Oversees database design documentation at architectural and functional level. + Recommends new strategies and… more
- New York State Civil Service (New York, NY)
- …user support, system disaster recovery, Quality of Service (QoS) testing, system documentation and providing technical assistance in any other area of IT as ... NY HELP No Agency Empire State Development, NYS Title PeopleSoft Technical Analyst Occupational Category Other Professional Careers Salary Grade NS Bargaining… more
- University at Albany (Albany, NY)
- …and group policy. + 1-3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. + Experience ... that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Analyst...matter expert in desktop and mobile computing and provides technical leadership within service teams. They address… more
- New York State Civil Service (Albany, NY)
- …for IT projects ensuring stakeholder needs are understood.* Serve as recording analyst at requirement workshops.* Prepare written documentation to support the ... Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service , Department of Title Business System Analyst Trainee 1/2 or Business System Analyst 1 Occupational Category Other ... Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually...one year of permanent, contingent permanent, or 55 B/C service as a/an Business System Analyst 1,… more