• Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …customer and customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and maintains technical skills ... ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • AWS Cloud Architect

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …+ Serves as a subject matter expert for the AWS cloud solutions and services . Provides advanced technical and engineering support for internal groups and ... design, development, and operation of an integrated IT, telephony, and web services cloud architecture. Aligning IT strategy with business goals is paramount, with… more
    ASM Research, An Accenture Federal Services Company (03/26/25)
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  • Microsoft 365 Architect SME

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …the design, development, and operation of Microsoft SharePoint and Power Platform services . Aligning IT strategy with business goals is paramount, with this position ... helping to determine, develop, and improve technical solutions in support of the program's goals. Manages...expert in web and system development. Acts as a representative of the company and project in customer presentations,… more
    ASM Research, An Accenture Federal Services Company (03/26/25)
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  • Senior Project Manager - Water Services

    CDM Smith (New York, NY)
    …Completing Quality Assurance/Quality Control reviews of key deliverables. * Assisting Client Service Leaders with technical marketing by meeting with clients in ... technical engineering project work. * Providing excellent client service that generates repeat business. * Supporting proposal development and participating… more
    CDM Smith (04/03/25)
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  • Senior Operations Manager - Fleet Services

    Ryder System (Albany, NY)
    …825 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees ... the Operations Manager, Operations Supervisors, Technicians In Charge, Customer Service Coordinators and Technicians.Responsible for Performance Management of all… more
    Ryder System (04/15/25)
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  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... Excellent written and verbal communication skills, Ethics and Values, Function/ Technical Skills, Listening and Self Development ESSENTIAL DUTIES AND RESPONSIBILITIES… more
    Goodwill of the Finger Lakes (04/15/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …Crisis Services to conduct thorough reviews and report any identified service quality issues. Offer technical assistance and implement corrective actions as ... Job Description The Office of Crisis Services is responsible for a portfolio of contracted...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
    City of New York (02/20/25)
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  • Field Service Tech III

    Chart Industries (Buffalo, NY)
    …relevant technical background including millwright, maintenance, engineering, and/or field service experience. + A solid understanding of the product/ service ... Field Service Tech III **Location:** Buffalo, NY, United States,...**_What Your Day-to-Day Activities Will Be _** + Provide technical support during repair and/or installation, at customers' sites,… more
    Chart Industries (04/01/25)
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  • HR Shared Services Process & Operations…

    Momentive Performance Materials Inc. (Niskayuna, NY)
    Job Title: HR Shared Services Process & Operations Leader Summary:As the HR Shared Services Process & Operations Leader, you will champion a culture of ... will lead the development and execution of streamlined HR Shared Services operations, owning end-to-end process design and optimization through Lean methodologies.… more
    Momentive Performance Materials Inc. (04/29/25)
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  • Director of the Student Accessibility…

    St. Lawrence University (Canton, NY)
    …practices for students with disabilities. + Act as the liaison to and representative of Student Accessibility Services to offices such as Admissions, ... Position Information Position Title Director of the Student Accessibility Services (SAS) Office FLSA Exempt Primary Responsibilities St. Lawrence University invites… more
    St. Lawrence University (04/23/25)
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