- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem Solving, Technical Support,Troubleshooting **Certifications:**… more
- General Dynamics Information Technology (Chantilly, VA)
- …networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * Location: On Customer Site * ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...DESK TECHNICIAN WILL MAKE AN IMPACT** + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS)… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- General Dynamics Information Technology (Chantilly, VA)
- …your skills and grow a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never ... your opportunity to make a personal impact as a Technical Support Specialist supporting our customer. GDIT...Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …-Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional, technical , architectural, and ... **Oracle Training Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation...processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37052 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training...no negative impacts on the legacy users during these technical moves. D ocumentation formats and tools will be… more