- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support, Technical Support,Troubleshooting ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37118 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Army National Guard Units (Washington, DC)
- …Provides telephone coverage for users requesting assistance with hardware/software via a help desk , resolve problems, escalates complex issues to enterprise ... systems or to a technical specialist /contractor supplied support services; as well as prepares and accomplishes all workorder work order routing. Performs other… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Technology Support Specialist Level I to provide customer support and technical assistance for a variety of hardware, software, and peripherals used for… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our government... Level IV to provide advanced customer support and technical assistance for a variety of hardware, software, and… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our government... Level II to provide advanced customer support and technical assistance for a variety of hardware, software, and… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our government... Level II to provide advanced customer support and technical assistance for a variety of hardware, software, and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- … help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf (COTS) ... **Functional Specialist Senior** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir… more
- TekSynap (Reston, VA)
- …features, best practices. + Collaborating with the Graphics/Marketing department on technical aspects of their marketing initiatives. + Collaborating with (getting ... help from or providing help to) subject...customer support requests Ability to explain computer concepts/procedures/policies to non- technical internal customers; collaborate and coordinate with members of… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more