- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Quality Assurance Specialist is responsible for the planning, configuration, testing, and ... (6) Plus years + Education: Bachelor's Degree in related technical field. or equivalent experience + Background Investigation is...Green Belt **Overview** We are seeking a Quality Assurance Specialist to join our team supporting a National law… more
- Serco (Arlington, VA)
- …our US Navy Shipbuilding, Serco has a great opportunity for you! As the Cybersecurity Specialist (Navy), you will be on a dynamic team at our Arlington, VA location, ... Frigate warship. **In this role, you will:** + Review and analyze technical documentation to ensure network architecture solutions are in accordance with guidelines… more
- Serco (Arlington, VA)
- …our US Navy Shipbuilding, Serco has a great opportunity for you! As the Cybersecurity Specialist (Navy), you will be on a dynamic team at our Arlington, VA location, ... Frigate warship. **In this role, you will:** + Review and analyze technical documentation to ensure network architecture solutions are in accordance with guidelines… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program, you will be working...and test of information security systems and products. Ensure technical documentation exists for all systems and is kept… more
- Amentum (Washington, DC)
- …this level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... You will analyze and assess customer service requests and provide prompt technical solutions. You will prepare and submit progress, status and ad hoc… more
- Serco (Herndon, VA)
- …+ Develop and review cost estimates + Advise FEMA staff on the technical validity of claims presented under FEMA's arbitration process + Should arbitration hearings ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- TekSynap (Silver Spring, MD)
- …and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web...and problem management for all issues reported to the Help Desk by creating, updating, and managing… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Information Technology (IT) Support, Technical Support **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... Testing + Troubleshooting experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed.… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more