- Verint Systems, Inc. (Albany, NY)
- …tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison. + Manage daily ... of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in... IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr.… more
- NTT America, Inc. (Albany, NY)
- …convert complex technical concepts into compelling collateral for both technical and executive audiences. + Demonstrated success collaborating with ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...client dynamics. + Conducts marketing reviews to investigate the success of marketing initiatives and programs. **To thrive in… more
- Oracle (Albany, NY)
- …that shape the strategies driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and ... define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders across the company.… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone ... of contact for MongoDB end users by leveraging your technical and account management skills as well as acting...will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer-centric… more
- ServiceNow, Inc. (New York, NY)
- …+ Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, ... purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more
- Wolters Kluwer (New York, NY)
- …actionable goal setting, development, and performance expectations. + Develop customer success team's skills related to product/ technical knowledge, analytics, ... the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our SaaS solutions in the health research and… more
- Intuit (New York, NY)
- **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science efforts ... that empower our Customer Success organization to deliver meaningful outcomes for Mailchimp customers. In this pivotal role, you will drive experimentation,… more
- Oracle (Albany, NY)
- …cloud services. You will lead the planning, design, and delivery of technical solutions to solve business-critical problems in a fast-paced, agile, and collaborative ... multi-site execution, assigning and tracking work, mentoring others, and providing technical direction. You will collaborate closely with technical architects,… more
- RELX INC (New York, NY)
- …management needs of universities, research organizations, and funding agencies. The AIS Technical Services Team is a global team of product managers and data ... sources and tools. About the Role The Head of Technical Product Management manages a team of Technical...team. + Collaborate with Sales, Client Services, and Customer Success teams to ensure customer satisfaction throughout the entire… more
- Oracle (Albany, NY)
- …large-scale NetSuite implementations and post-go-live services to ensure the ongoing success of NetSuite solutions, mitigating the technical risks commonly ... judgment and business acumen in selecting methods and techniques to deliver technical solutions on non-routine and very complex aspects of applications and… more