- MUFG (New York, NY)
- … support . **Responsibilities:** ** Support General Level II:** + Provide technical support for remotely connected users through VPN. + Track ... management attention and problems that impact large numbers of clients. + Provide technical support for branch office support via a combination of phone and… more
- Verint Systems, Inc. (Albany, NY)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based… more
- Rocket Software (Albany, NY)
- …expertise of Rocket Software products **Qualifications:** + 4+ years of experience in technical support role + Experience with Rocket Software terminal emulation ... in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support ...in providing solutions. The Engineer will act as the technical subject matter expert on multiple Rocket products in… more
- MVP Health Care (Rochester, NY)
- …+ 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment. ... (Intune/Entra/Azure) + Experience with Windows 10/11 + Proven experience in providing technical support and problem solving/troubleshooting skills in an office… more
- Paramount (Hauppauge, NY)
- …established guidelines and standards in the industry. **Responsibilities Include:** Provide technical support for all Broadcast Services infrastructure, playout ... **Overview and Responsibilities:** This is a hands-on technical role responsible for maintaining the operational integrity of both cloud-based and on-premises… more
- Citigroup (New York, NY)
- …checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. + Considers implications of the ... team and other closely related teams. **Responsibilities** + The Apps Support Analyst provides technical and business support for users of Citi Applications.… more
- Simon & Schuster (New York, NY)
- …desktop support technicians and service desk professionals to deliver exceptional technical support , ensure timely resolution of issues, and maintain high ... our website at www.simonandschuster.com. The **Senior Manager, Client Services & Support ** is responsible for leading and overseeing the enterprise-wide support… more
- Hobart and William Smith Colleges (Geneva, NY)
- POSITION SUMMARY The role of a Technical Support Specialist 1 within our organization is to serve as the first point of contact for customers seeking ... Pay range is $17.95 - $23.08 per hour. . 1-3 years technical support experience, or the equivalent combination of experience, education and training. .… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... **Position Title:** **Senior Field Representative - Field Services Support ** **Reports To:** Corporate HR Specialist **Position Summary** Services and repairs a… more
- Ricoh Americas Corporation (Watertown, NY)
- …Specializes in servicing highly complex office products. Provides second-level technical support to technicians. Completes diagnostics, installations, removals, ... **Senior Field Representative, Field Services Support ** **Reports To:** Corporate HR Specialist **Position Overview:** Responsible for servicing and repairing a… more