- SpaceX (Bastrop, TX)
- …customer issues across multiple channels (inbound/outbound calls, chat, email) + Provide technical support to customers using hardware, software, and network ... Customer Support Associate (Starlink) Bastrop, TX Apply SpaceX was...expertise + Be a relentless internal advocate for the customer within SpaceX. Understand customer concerns,… more
- ServiceNow, Inc. (Austin, TX)
- …status updates, reporting and value discussions + Collaborate with internal teams across technical support , engineering, peer groups and customer success to ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...this role, we need someone who has:** + Basic technical knowledge of Cloud Solutions and Software architecture +… more
- Meta (Austin, TX)
- …pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while ... strategies to enhance the experiences. Leveraging your background in customer experience/ support and analytics, and your passion for customer centricity, you will… more
- JPMorgan Chase (Plano, TX)
- …product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of ... to drive client adoption and grow revenue. This role requires both technical expertise in payment solutions and strong analytical skills to optimize adoption,… more
- JPMorgan Chase (Houston, TX)
- …culture of collaboration, inclusion, and respect. **Job responsibilities** + Regularly provides technical guidance and direction to support the business and its ... + Drives decisions that influence the product design, application functionality, and technical operations and processes + Advocate for best practices, tools,… more
- Cornerstone onDemand (Houston, TX)
- …partners. The DSM will act as a central point of contact and advocate service delivery excellence, working closely with customers, partners and internal teams to ... process enhancements to optimize partner delivery. + Act as a customer advocate , ensuring expectations are managed and satisfaction is maintained throughout the… more
- IBM (Austin, TX)
- …stakeholders * Build and maintain relationships with Product Management, Partner Alliances, Support , and other key functions * Translate technical complexity ... next phase of growth and impact. This role will support the evolution of provider development, help break down...to ecosystem-wide and enterprise-scale impact. We're looking for a technical diplomat with experience harmonizing the areas of deep… more
- American Heart Association (Dallas, TX)
- …and standards of financial solutions * Technical development and provide technical expertise to support for Oracle Fusion, EPM, integrations, and related ... (IT) team. This role is responsible for functional and technical work within the ERP finance system and related...award-winning corporate university, as well as additional training and support , locally. \#TheAHALife is more than a company culture;… more
- Microsoft Corporation (Austin, TX)
- …work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to ... field AND 2+ years experience in technology industry, cloud, technical support , and/or customer experience engineering OR... issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership… more
- CVS Health (Austin, TX)
- …complexity. You will collaborate with various teams across CVS to influence the technical direction of front-end web development and enhance the way we build ... established team at CVS, and we need a strong technical engineer who can work with a high level...who can work with a high level of autonomy, advocate for best practices, and collaborate with engineers, product… more