- Confluent (Austin, TX)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support Engineers and Professional Services teams better serve your ... Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with...dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What… more
- Cisco (Austin, TX)
- …and triage Customer Facing Defects. They work closely with Meraki Support , Platform and Product Engineering and Product Management organizations to deliver ... top class Customer and Support Experience. As a People Leader within the Meraki...and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services,… more
- Altium (Frisco, TX)
- …the resources to become #1 in the EDA industry **About the Role:** As a ** Technical Account Manager** , you'll be the trusted advisor for a portfolio of Altium's ... ensuring their success with our solutions. You'll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium's tools for their… more
- Oracle (Austin, TX)
- **Job Description** This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter ... business/ technical expertise in Oracle Products especially products that fall... advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to… more
- Oracle (Austin, TX)
- **Job Description** This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter ... business/ technical expertise in Oracle Products especially products that fall...trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to… more
- Oracle (Austin, TX)
- …escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary ... advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as...Principal Support Engineer, you will offer strategic technical support to assure the highest level… more
- Proofpoint (Austin, TX)
- …needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution, ... customer experience. **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with… more
- Red Hat (Austin, TX)
- … on their behalf + Collaborate with engineering, R&D, product management, and technical support teams + Create documentation regarding customer issues and ... support What You Will Bring + Prior experience in technical support , engineering, operations, or quality assurance roles. + Strong understanding of Linux,… more
- Eaton Corporation (Fort Worth, TX)
- Eaton's ES AMER Sector Integration division is currently seeking a Global Data Center Technical Program Manager. Individuals will be able to work from a remote home ... engineering, efficiency, resiliency, sustainability, and operability. **Job Responsibilities:** As a Technical Program Manager with a focus on internal R&D, your… more
- IBM (Austin, TX)
- …where growth and innovation thrive. **Your role and responsibilities** As a Technical Content Professional, you will create, develop, curate, and analyze ... technical content for digital self-service products. This includes ... documentation, UX content, embedded assistance, training, blogging, and support content delivered in various online and print formats.… more