- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the changes being… more
- The Hartford (New York, NY)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... train less experienced staff members and serves as the technical go-to person for the team and other functional...and company when reviewing new or renewal accounts. + Support sales efforts through an understanding of Middle Market… more
- Deloitte (New York, NY)
- …proactively identify and resolve issues, and provide expert-level post-deployment support . + Documentation: Create and maintain comprehensive technical ... the clients and industries/sectors you serve. Preferred + Familiarity with Boomi Agent Studio, Agent Step, Agent Control Tower, and pre-built agents like… more
- Amazon (New York, NY)
- …them through personalized, scalable experiences grounded in state-of-the-art agent architectures, reasoning frameworks, sophisticated tool integration, and model ... non-conversational experience. * Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and… more
- Impact Fire (NY)
- …protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading ... your journey, our apprenticeship programs will give you the support and knowledge you need to go further in...protection industry Impact Fire Services is seeking a Clean Agent Fire Suppression Technician to join its growing team… more
- Public Consulting Group (Albany, NY)
- …Experience:** + Associate's or Bachelor's Degree or equivalent experience in a related field ( technical support ) + 3+ years of related work experience in a SaaS ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent… more
- Coinbase (Albany, NY)
- …This role requires a unique blend of strategic thinking, hands-on technical ability, and exceptional cross-functional collaboration. *What You'll Do:* * *Lead ... needs. Write high-quality, well-tested code in Python and Golang to support these solutions. * *Deploy Sustainable Solutions:* Collaborate with cross-functional… more
- AON (New York, NY)
- …activities. + Engage with clients to deliver timely, high-quality service and support . + Analyze project risks, contractual terms, and ensure coverage aligns with ... and workplace flexibility. What sets this role apart is its blend of technical expertise, strategic influence, and real-world impact. Skills and experience that will… more
- CVS Health (Albany, NY)
- …architecture direction and standards. Responsibilities Include: + Performing technical planning, architecture development and modification of specifications. + ... design changes. + **_Application profile identification_** : Leverage significant technical expertise and domain knowledge to identify apps optimization needs.… more
- Eastman Kodak Company (Rochester, NY)
- … support the overall solution strategy and create organizational alignment and support * Create the overall technical direction and review proposed solutions ... this role, you will be responsible for driving these solutions within technical , application and data intelligence teams while collaborating on defining optimal… more
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