• Sr. Product Manager - Conversational AI…

    Zoom (Albany, NY)
    …lead the strategy, roadmap, and execution for optimizing Zoom Virtual Agent performance.This cross-functional role partners with Product, Data Science, Engineering, ... and customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI...MS in Computer Science, Engineering, Statistics, or a related technical field. + Have 5+ years of Product Management… more
    Zoom (01/09/26)
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  • Senior Director, Product Management (Agentic AI)

    Oracle (Albany, NY)
    …advanced technical degree. **Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, ... to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain...for AI Agents, prioritizing initiatives based on customer value, technical feasibility, and business impact. + Lead customer discovery… more
    Oracle (12/02/25)
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  • AI Process Innovation Manager

    CVS Health (NY)
    …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build and ... These solutions will span a wide range of contact center and operations support functions, with a focus on accelerating automation, improving agent productivity,… more
    CVS Health (01/16/26)
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  • Senior Principal GenAI Software Lead Architect…

    Oracle (Albany, NY)
    …to play a pivotal role in designing and delivering our next-generation AI Agent Platform. This role requires deep technical expertise, architectural vision, and ... Responsibilities** + Define and own the **architectural vision and technical roadmap** for the AI Agent Platform....offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
    Oracle (12/20/25)
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  • Lead Data Scientist - Safety Alignment

    Humana (Albany, NY)
    …behave reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging ... technical safety research, systems engineering, governance, and product implementation....and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments +… more
    Humana (01/02/26)
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  • VoIP Network Analyst

    TEKsystems (New York, NY)
    …Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis and implementation. Manage day-to-day ... operations of PCCE/UCCX, including user and script modifications. Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. Handle… more
    TEKsystems (01/16/26)
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  • Senior Product Manager - Agentic Commerce

    American Express (New York, NY)
    …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... to understand and develop a perspective on how to apply evolving technologies ( Agent -to- Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted … more
    American Express (01/03/26)
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  • Applied AI Engineer (AI Automation)

    FuseMachines (New York, NY)
    …directly address client challenges and generate tangible value. You will lead technical implementation efforts, support ongoing engineering for retainer clients, ... problems such as customer service queues, phone routing systems, voice agents, and agent -driven workflows. + Act as a technical partner for retainer clients,… more
    FuseMachines (01/11/26)
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  • Territory Manager, Protection & Controls - North…

    Hubbell Power Systems (Westbury, NY)
    …development ideas and specifications + Works closely with Product Management, Business Development, Technical Support and sales team to gather product Voice of ... proper flow of market intelligence with particular emphasis on trends and technical differences Sales Activities: + Achieves current year sales targets and… more
    Hubbell Power Systems (01/08/26)
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  • Senior Applied Scientist - Agentic AI

    Oracle (Albany, NY)
    …Senior Applied Scientist (with a PhD preferably) to perform innovation in AI agent evaluation and user experience (UX), and to advance machine learning for ... design user-centric studies and telemetry; and build robust metrics that connect agent behavior to measurable user and business outcomes. You will also develop… more
    Oracle (01/14/26)
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